How to Work a Room, 25th Anniversary Edition by RoAne, Susan -- Read -- Imperial Library of Trantor

Index

Dedication Contents Preface Introduction Get Ready! Chapter 1: Passport to Opportunities

Conversation Is the Linchpin Comfortable in Crowds The Boring Truth RoAne’s Reminders

Chapter 2: The Five Roadblocks: Mother’s Dire Warnings

Roadblock #1 “Don’t Talk to Strangers” Roadblock #2 “Wait to Be Properly Introduced” (The Scarlett O’Hara Syndrome) Roadblock #3 “Good Things Come to Those Who Wait” (The Prom King/Queen Complex) Roadblock #4 “Better Safe Than Sorry” (Risking Rejection) Roadblock #5 “Mangled and Mixed Messages Confuse Us” Risking the Roadblocks An Elevating Experience Change/Risk/Reward Old Lines: New Friends Corralling Your Courage Celebrity Sightings Practice Makes Perfect . . . Cents RoAne’s Reminders

Chapter 3: The Remedies: Removing the Roadblocks

Remedy 1 Redefine the Term Stranger Remedy 2 Practice a Self-Introduction Remedy 3 Move from “Guest” Behavior to “Host” Behavior Remedy 4 Eject the “Rejecter” and Move On Remedy 5 Unmix the Mixed Message RoAne’s Reminders

Chapter 4: Benefits: The Bonuses of Being There

Turning Chores Into Choices Planning Payoffs The Fun Factor Believing in the Benefits Accumulating Contacts: The Millionaire’s Rolodex Two-Way Streets RoAne’s Reminders

Chapter 5: The Dynamic Duo: Charm and Chutzpah

Chutzpah: The Courage to Converse Charm: The Secret Ingredient The Charmers Name Tag Title Wave One and One Is Three RoAne’s Reminders

Chapter 6: How to Work the Virtual Room

The Mystique Online All the Time Live Chats Instant Message Madness Multitalented Multitaskers The Instant Message Meeting #Hashtag 4U Brevity? The Soul of Wit Or Witless! The Level Playing Field Emailstrom Family Inter(net)vention Cyber-Savvy Virtual Networks The Unbearable “Lite”ness of Being Self-Absorbed Can We Not Talk? You’re Such An E-Card—A Cyber “Hallmark of Distinction” The E-Note Or Text of Thanks The Gift of Time, Leads, Information, Support Breaking Up Is Hard to Do . . . in Person A Condolence E-Card? RoAne’s Reminders

Chapter 7: Mr. (or Ms.) Sleaze Works a Room: or How Not to Do It

Being “Slimed” Scan-dalous Advice Mr. or Ms. Sleaze’s Disguises Learning from Sleaze No Joking Matter—Humor That Hurts Fatal Flaws How to Handle a Sleaze The Self-Promoter RoAne’s Reminders

Chapter 8: New Rooms to Work: The Social Media Mélange

Working New Rooms Twitter Verse-Atile From Online Tweet to Face-To-Face Meet A Tweet Connection Twitter Tips for the Prospective Tweeter Linking Up and LinkedIn Think Before You Link Facebook for Biz and “Friends” Comments Lead to Conversation and Connection Alerted by Google Instagramification New Meaning to the Term Getting Pinned Google+ Growing Circles RoAne’s Reminders

Chapter 9: Don’t Shy Away from This Chapter

The Point to Remember Embrace Our Inner Shy Person The Seven Quick-Step Shyness Recovery Program RoAne’s Reminders

Get Set! Chapter 10: Eight Steps to Perfectly Plan Your Presence

1. Adopt a Positive Attitude 2. Dress for the Occasion 3. Focus on the Benefits of the Event 4. Plan Your Self-Introduction 5. Check Your Business Cards 6. Prepare Your Small Talk 7. Make Eye Contact and Smile 8. Practice Your Handshake The Business Kiss Conundrum Another Touchy Subject Strike a Pose Common Scents RoAne’s Reminders

Chapter 11: Seven Strategies: From Jump-Start to Smooth Stop

1. The Entrance: Grand or Otherwise 2. The Buddy System 3. The White-Knuckled Drinker—and Other Accessible Folk 4. Name Tags That Pull 5. Great Opening Lines 6. Moving In: Breaking and Entering 7. Moving On: Extricating Yourself RoAne’s Reminders

Chapter 12: Working the Words: Seven Keys to Lively Conversation

So What Do You Say Next? The Prepositional and Other Phrases 1. Read One Newspaper a Day 2. Clip and Collect 3. Read Newsletters, Professional Journals and E-zines 4. Take Note and Take Notes 5. Use Humor (Surely You Jest) 6. Listen Actively, Not Passively 7. Just Say Yes to New Opportunities I’m Sorry Five Fundamental Laws of Casual Conversation Fatal Flaws of Casual Conversation Echoing the Sounds of Silence RoAne’s Reminders

Chapter 13: How to Work An Audience

Audience Behavior Backfires Remedies for Roadblocks Greeting and Meeting Tips for Terrific Talks Free Speech Pays Off Opening Lines Here’s Looking at You . . . Great Opening Acts Some Additional Thoughts RoAne’s Reminders

Chapter 14: Working the Rules of Etiquette: Good Manners Equal Good Business

Etiquette and Manners “Open Door” Policy Tech Crunch Time Manners Mavens The RSVP Introductions Naming Names Thank-Yous Fast Feedback Miscellaneous Manners (Three Tips) RoAne’s Reminders

Go! Chapter 15: Working the Cocktail Party With Pleasure, Purpose and Panache

The Social Cocktail Party The Business Cocktail Party The Meal: Sit Down, You’re Rocking the Boat! The Fund-Raiser: Your Money or . . . Know-It-Alls Scrap Snap Judgments RoAne’s Reminders

Chapter 16: Working the Reunion: Reeling in Reality

Just Go! National Nostalgia Reunion Referrals “New” Face to Place A “Boone” to Mankind In Sound Company Paying Our Respects RoAne’s Reminders

Chapter 17: Working the Trade Show Or Convention: The Trade-Offs

# Hash Tag Talk Preparing Our Plans Working the Booth “Convention”al Charm Trade Show Temptations: Trysting and Tippling Spouses: Tired of Getting Schlepped Along? RoAne’s Reminders

Chapter 18: How to Work the Techno-Toy Room

Google Glass: Half Empty Or Half Full? The Noise “Toys” Take Two Tablets and “Poke” Me in the Morning Attention-Getting Devices Please, Be Camera-Shy “Lock ’Em in a Cell” Phone! Cell Phone Turn-Off Generation Text and/or Tweet The (Gadget) Generation Gap Shout It Out Mass Ignorance Self-Important Cell Phone Quiz Multitasking Mania Low-Tech/No-Tech Toys RoAne’s Reminders

Chapter 19: How to Work the Diverse Room

Turnabout Is Fair Play “Hire Authority” Building Bridges, Bonds and Business Relationships Listen Up! The Virtual, Diverse Room Techno Friends Avoid Gender Benders Age Gauge RoAne’s Reminders

Chapter 20: Working the World: Trains and Boats and Planes

Baggage Claim Conversation The Cornucopia of Contacts The Lucky Layover The Barber of Civility . . . and Matchmaking “Public” Speaking The Power of Words The Plane Truth Arena Aroma Common Ground “Counter” Intelligence Try Something New RoAne’s Reminders

Chapter 21: “Room”-in-ations Acknowledgments Endnote Disclaimer The Ten Commandments of Connecting: The Gospel According to RoAne For Those Desperately Seeking Susan A Sampling of Susan’s Clients Yiddish Glossary Frequently Asked Questions Readers’ Guide for Book Club Discussion Groups References RoAne’s Recommended Reading and Listening List Index About the Author Praise for How to Work a Room Also by Susan RoAne Credits Copyright About the Publisher