Kindness by Hasson, Gill -- Read -- Imperial Library of Trantor

Index

Introduction

We need more kindness!

PART 1 Being Kind to Others

1 Being Kind

What gets in the way of being kind? Limits of kindness Benefits of kindness Aspects of kindness In a nutshell

2 Kindness and Empathy

Empathy Develop your empathy Challenges to empathy Limits to empathy Do something Be a good listener What to say? Do’s and don’ts Giving advice and information: do’s and don’ts What to do? Do’s and don’ts Do what you’re good at; don’t do what you’re no good at In a nutshell

3 Go Out of Your Way to Make a Difference

Be welcoming, approachable and inclusive What to say Go the extra mile; be generous Be generous with your encouragement Support others; mentoring and advocating Share your knowledge and skills Advocate Speak out Express your appreciation Giving praise and compliments Compliments and praise Don’t just express appreciation, show it Make kindness a habit In a nutshell

4 Kindness and Respect

Respect the choices, abilities and limits of others Be non-judgmental Replace judgment with kindness Empathise Acceptance Being patient Being tactful Giving feedback. Kindly Giving criticism. Kindly Letting someone down/disappointing them Giving bad news In a nutshell

5 Be Kind When Others are Rude and Inconsiderate

Why are people rude? Forgiving Suspend judgment Empathise Don’t sweat the small stuff! Be assertive, not unkind Kindness in the face of criticism Shutting someone up. Kindly How to end a friendship. Kindly In a nutshell

Part II Being Kind to Yourself

6 Don’t Be So Hard on Yourself; Be Kind

Respect yourself Self-empathy and perspective Take responsibility and learn from it Self-acceptance Avoid the comparison trap Think positive Learn from your mistakes In a nutshell

7 Kindness When Your Life is Really Difficult

Understanding sadness Take the pressure off Indulge yourself with comfort and reassurance Moving on Kindness when you’re ill or injured Let others take care of you Ease back into your life In a nutshell

8 Feel Good About Yourself

Identify and acknowledge your strengths Recognise your efforts and achievements Take a compliment Do more of what you enjoy Gratitude In a nutshell

Useful Websites About the Author Index EULA