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Index
Cover image
Title page
Table of Contents
Copyright
Critical Acclaim for Research Methods in Human Computer Interaction, Second Edition
About the Authors
Foreword
Preface
Acknowledgments
Chapter 1. Introduction to HCI research
Abstract
1.1 Introduction
1.2 Types of HCI Research Contributions
1.3 Changes in Topics of HCI Research Over Time
1.4 Changes in HCI Research Methods Over Time
1.5 Understanding HCI Research Methods and Measurement
1.6 The Nature of Interdisciplinary Research in HCI
1.7 Who is the Audience for Your Research?
1.8 Understanding One Research Project in the Context of Related Research
1.9 Inherent Trade-Offs in HCI
1.10 Summary of Chapters
Discussion Questions
Research Design Exercise
References
Chapter 2. Experimental research
Abstract
2.1 Types of Behavioral Research
2.2 Research Hypotheses
2.3 Basics of Experimental Research
2.4 Significance Tests
2.5 Limitations of Experimental Research
2.6 Summary
Discussion Questions
Research Design Exercises
References
Chapter 3. Experimental design
Abstract
3.1 What Needs to be Considered When Designing Experiments?
3.2 Determining the Basic Design Structure
3.3 Investigating a Single Independent Variable
3.4 Investigating More Than One Independent Variable
3.5 Reliability of Experimental Results
3.6 Experimental Procedures
3.7 Summary
Discussion Questions
Research Design Exercises
References
Chapter 4. Statistical analysis
Abstract
4.1 Preparing Data for Statistical Analysis
4.2 Descriptive Statistics
4.3 Comparing Means
4.4 t Tests
4.5 Analysis of Variance
4.6 Assumptions of t Tests and F Tests
4.7 Identifying Relationships
4.8 Nonparametric Statistical Tests
4.9 Summary
Discussion Questions
Research Design Exercises
Team Exercises
References
Chapter 5. Surveys
Abstract
5.1 Introduction
5.2 Benefits and Drawbacks of Surveys
5.3 Goals and Targeted Users for Survey Research
5.4 Probabilistic Sampling
5.5 Nonprobabilistic Sampling
5.6 Developing Survey Questions
5.7 Overall Survey Structure
5.8 Existing Surveys
5.9 Paper or Online Surveys?
5.10 Pilot Testing the Survey Tool
5.11 Response Rate
5.12 Data Analysis
5.13 Summary
Discussion Questions
Research Design Exercise
References
Chapter 6. Diaries
Abstract
6.1 Introduction
6.2 Why Do We Use Diaries in HCI Research?
6.3 Participants for a Diary Study
6.4 What Type of Diary?
6.5 Data Collection for the Diary Study
6.6 Letting Participants Know When to Record a Diary Entry
6.7 Analysis of Diaries
6.8 Summary
Discussion Questions
Research Design Exercise
References
Chapter 7. Case studies
Abstract
7.1 Introduction
7.2 Observing Sara: A Case Study of a Case Study
7.3 What is a Case Study?
7.4 Goals of HCI Case Studies
7.5 Types of Case Study
7.6 Research Questions and Hypotheses
7.7 Choosing Cases
7.8 Data Collection
7.9 Analysis and Interpretation
7.10 Writing Up the Study
7.11 Informal Case Studies
7.12 Summary
Discussion Questions
Research Design Exercises
References
Chapter 8. Interviews and focus groups
Abstract
8.1 Introduction
8.2 Pros and Cons of Interviews
8.3 Applications of Interviews in HCI Research
8.4 Who to Interview
8.5 Interview Strategies
8.6 Interviews vs Focus Groups
8.7 Types of Questions
8.8 Conducting an Interview
8.9 Electronically Mediated Interviews and Focus Groups
8.10 Analyzing Interview Data
8.11 Summary
Discussion Questions
Research Design Exercises
References
Chapter 9. Ethnography
Abstract
9.1 Introduction
9.2 What is Ethnography?
9.3 Ethnography in HCI
9.4 Conducting Ethnographic Research
9.5 Some Examples
9.6 Summary
Discussion Questions
Research Design Exercises
References
Chapter 10. Usability testing
Abstract
10.1 Introduction
10.2 What is Usability Testing?
10.3 How Does Usability Testing Relate to “Traditional” Research?
10.4 Types of Usability Testing or Usability Inspections
10.5 The Process of User-Based Testing
10.6 Other Variations on Usability Testing
10.7 Summary
Discussion Questions
Research Design Exercise
References
Chapter 11. Analyzing qualitative data
Abstract
11.1 Introduction
11.2 Goals and Stages of Qualitative Analysis
11.3 Content Analysis
11.4 Analyzing Text Content
11.5 Analyzing Multimedia Content
11.6 Summary
Discussion Questions
Research Design Exercise
References
Chapter 12. Automated data collection methods
Abstract
12.1 Introduction
12.2 Existing Tools
12.3 Activity-Logging Software
12.4 Custom Software
12.5 Hybrid Data Collection Methods
12.6 Data Management and Analysis
12.7 Automated Interface Evaluation
12.8 Challenges of Computerized Data Collection
12.9 Summary
Discussion Questions
Research Design Exercises
References
Chapter 13. Measuring the human
Abstract
13.1 Introduction
13.2 Eye Tracking
13.3 Motion and Position Tracking
13.4 Physiological Tools
13.5 Data Collection, Analysis, and Interpretation
13.6 Examples
13.7 Summary
Discussion Questions
Research Design Exercise
References
Chapter 14. Online and ubiquitous HCI research
Abstract
14.1 Introduction
14.2 Online Research
14.3 Human Computation
14.4 Sensors and Ubiquitous Computing
14.5 Summary
Discussion Questions
Research Design Exercise
References
Chapter 15. Working with human subjects
Abstract
15.1 Introduction
15.2 Identifying Potential Participants
15.3 Care and Handling of Research Participants
15.4 Human Subjects Research and the Public Trust
15.5 Summary
Discussion Questions
Research Design Exercises
References
Chapter 16. Working with research participants with disabilities
Abstract
16.1 Introduction
16.2 Participants
16.3 Methodological Considerations
16.4 Logistics
16.5 Summary
Research Design Exercise
Discussion Questions
References
Index
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