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Index
Cover Page
Title Page
Copyright Page
Acknowledgements
Contents
List of Figures
List of Tables
Notes on Contributors
The Values of Bureaucracy: An Introduction
Part 1: The Politics of Bureaucracy
1. The Bureau as Unit of Governance
2. Bureaucracy and Liberty: State, Authority, and Freedom
3. Bureaucracy and the Controversy between Liberal Interventionism and Non-Interventionism
Part 2: The End of Bureaucracy?
4. Bureaucracy at Work: Misunderstandings and Mixed Blessings
5. Beyond the Iron Cage? Bureaucracy and Democracy in the Knowledge Economy and Society
6. Bureaucracy and Beyond: Managers and Leaders in the ‘Post-Bureaucratic’ Organization
Part 3: Bureaucracy and Public Management
7. A Service to the Public: The Containment of Ethical and Moral Conflicts by Public Bureaucracies
8. Bending Bureaucracy: Leadership and Multi-Level Governance
9. Performing for the Public: Doubt, Desire, and the Evaluation of Public Services
10. What is Best ‘Value’? Bureaucracy, Virtualism, and Local Governance
Part 4: Bureaucracy and Civil Society
11. Gender Equity—A Bureaucratic Enterprise?
12. Bureaucracy, Open Access, and Social Pluralism: Returning the Common to the Goose
13. The Popularity of Bureaucracy: Involvement in Voluntary Associations
Index
Footnotes
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