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Index
Title Page
Copyright Page
Contents at a Glance
Table of Contents
About the Authors
Dedication
Acknowledgments
We Want to Hear from You!
Reader Services
Introduction
Part I: Microsoft Exchange Server 2013 Overview
Chapter 1. Exchange Server 2013 Technology Primer
What Is Exchange Server 2013?
What’s New in Exchange Server 2013?
Exploring the New Exchange Administration Center (EAC)
Architectural Changes in Exchange Server 2013
Improvements in Exchange Server 2013 Relative to Security
Improvements in Exchange Server 2013 Relative to eDiscovery and Retention
Changes to Public Folders in Exchange Server 2013
Introduction of Site Mailboxes in Exchange Server 2013
Exchange Server 2013 as the Focal Point for Remote and Mobile Communications
Integration with Lync 2013
Improving Unified Messaging in Exchange Server 2013
Making Exchange Server 2013 Extremely Reliable and Recoverable
Improving Configuration, Administration, and Management Through the Exchange Management Shell
Improving Performance Through Batch Moves and Processing
Understanding Mail Flow in Exchange Server 2013
Understanding the Importance of Active Directory for an Exchange Server 2013 Environment
Installing and Transitioning to Exchange Server 2013
Managing and Administering Exchange Server 2013
Summary
Best Practices
Chapter 2. Understanding Core Exchange Server 2013 Design Plans
Planning for Exchange Server 2013
Understanding AD Design Concepts for Exchange Server 2013
Determining Exchange Server 2013 Placement
Configuring Exchange Server 2013 for Maximum Performance and Reliability
Securing and Maintaining an Exchange Server 2013 Implementation
Summary
Best Practices
Chapter 3. Architecting an Enterprise-Level Exchange Server 2013 Environment
Designing Active Directory for Exchange Server 2013
Determining Hardware and Software Components
Designing Exchange Server Roles in an Exchange Server Environment
Designing Exchange Server Infrastructure
Integrating Client Access into Exchange Server 2013 Design
Summary
Best Practices
Chapter 4. Understanding Network Services and Active Directory Domain Controller Placement for Exchange Server 2013
Domain Name System and Its Role in Exchange Server 2013
Outlining the Types of DNS Servers
Examining DNS Components
Using DNS to Route SMTP Mail in Exchange Server 2013
Understanding DNS Requirements for Exchange Server 2013
Configuring DNS to Support Exchange Servers
Troubleshooting DNS Problems
Global Catalog and Domain Controller Placement
Examining the Role of Domain Controllers in AD
Defining the Global Catalog
Exploring Microsoft Exchange Active Directory Topology Service
Understanding AD Functionality Modes and Their Relationship to Exchange Groups
Summary
Best Practices
Chapter 5. Integrating Certificate-Based Public Key Infrastructure (PKI) in Exchange Server 2013
Understanding Public Key Infrastructure
Server Certificates in Exchange Server 2013
Installing a Windows Certification Authority Server
Securing an Exchange Server 2013 Server
Securing an IIS Web Server
Implementing Secured Email Communications with Exchange Server 2013
Using Outlook to Send and Receive Digitally Signed and Encrypted Emails
Summary
Best Practices
Part II: Implementing and Transitioning to Exchange Server 2013
Chapter 6. Installing and Configuring the Basics of Exchange Server 2013 for a Brand-New Environment
Understanding the Exchange Server 2013 Server Roles
Understanding the Prerequisites for Exchange Server 2013
Understanding High Availability and Site Resilience in Exchange Server 2013
Exchange Server 2013 Hardware Requirements
Understanding the Active Directory Requirements for Exchange Server 2013
Understanding Role Based Access Control
Planning Your Exchange Server 2013 Installation
Deploying Active Directory from Scratch
Preparing Your Environment for Exchange Server 2013
Installing Exchange Server 2013
Finalizing the Deployment
Summary
Best Practices
Chapter 7. Transitioning from Exchange Server 2007/2010 to Exchange Server 2013
High-Level Guide for Transition from Exchange Server 2007/2010 to Exchange Server 2013
Understanding How to Transition to Exchange Server 2013
Deploying a Prototype Lab for the Exchange Server 2013 Transition Process
Migrating to a Brand-New Exchange Server 2013 Environment
Planning Your Transition
Summary
Best Practices
Chapter 8. Implementing and Supporting a Highly Available Exchange Server 2013 Environment
Understanding Windows Failover Clustering
Understanding Database Availability Groups
Deploying a Database Availability Group
Comparing and Contrasting DAG Versus CCR/SCR/SCC
Load Balancing in Exchange Server 2013
Software Load Balancing in Windows
Summary
Best Practices
Chapter 9. Public Folders
Understanding Public Folders
Planning a Public Folder Environment
Implementing a Public Folder Environment
Managing Public Folders
Migrating Public Folders
Summary
Best Practices
Part III: Securing and Compliance in an Exchange Server 2013 Environment
Chapter 10. Understanding Exchange Policy Enforcement Security
What Is Enterprise Policy Management in Exchange Server 2013?
Understanding Relevant Governmental Regulations for Policy Enforcement
Using Transport Agents in Exchange Server 2013
Understanding the Hub Transport Agents in Exchange Server 2013
Understanding Transport Agent Policies on the Edge
Creating Messaging Records Retention Policies
Utilizing Rights Management Services for Policy Enforcement
Exchange Server 2013 Client-Level Security Enhancements
Protecting Against Spam
Securing Outlook Web App
Summary
Best Practices
Chapter 11. Exchange Edge Including Antispam/Anti-Malware Protection for Exchange
Installing and Configuring the Edge Transport Server Components
Utilizing the Basic Sender and Recipient Connection Filters
Utilizing Sender ID on an Edge Transport Server
Using Content Filtering to Isolate Inappropriate Content
Fine-Tuning Content Filtering
Using Content Filtering to Allow and Reject Domain-Level Content
Filtering Content in a Message Attachment
Using Sender/IP Reputation to Filter Content
Using Address Rewriting to Standardize on Domain Address Naming for an Organization
Using EdgeSync to Synchronize Active Directory Information to the Edge Transport Server
Implementing Safelist Aggregation for Microsoft Outlook
Managing and Maintaining an Edge Transport Server
Exchange Server-Level Security Features
Forefront Online Protection for Exchange
Summary
Best Practices
Chapter 12. Designing and Implementing Message Archiving, Retention, and eDiscovery
Why Is Email Archiving and Retention So Important These Days?
What Is Archiving, Retention, and eDiscovery?
Archiving in Exchange Using Archive Mailboxes
Creating and Using an Exchange Archive Mailbox
Retention in Exchange Server 2013 Using Retention Policies
Handling Legal Hold in Exchange
eDiscovery and Searching for Content
Summary
Best Practices
Part IV: Exchange Administration, Management, Maintenance, and Optimization
Chapter 13. Administering an Exchange Server 2013 Environment
Exchange Administration Center
Exchange Management Shell
Performing Common Tasks
Introduction to Role Based Access Control
Understanding Journaling
Understanding Archiving
Server Administration
Summary
Best Practices
Chapter 14. Exchange Server 2013 Management and Maintenance Practices
Proper Care and Feeding of Exchange Server 2013
Maintenance Tools for Exchange Server 2013
The Exchange Administration Center
The Exchange Toolbox
Auditing the Environment
Best Practices for Performing Database Maintenance
Prioritizing and Scheduling Maintenance Best Practices
Postmaintenance Procedures
Reducing Management and Maintenance Efforts
Summary
Best Practices
Chapter 15. Optimizing an Exchange Server 2013 Environment
Examining Exchange Server 2013 Performance Improvements
Analyzing Capacity and Performance
Optimizing Exchange Server 2013 Servers
Monitoring Exchange Server 2013
Analyzing and Monitoring Core Elements
Properly Sizing Exchange Server 2013
Monitoring Exchange Server with System Center Operations Manager
Summary
Best Practices
Chapter 16. Backing Up the Exchange Server 2013 Environment
Understanding the Importance of Backups
Establishing Service Level Agreements
Supporting Backups with Documentation
Logging Daily Backup Results and Evaluation
Roles and Responsibilities
Developing a Backup Strategy
What to Back Up on Exchange Servers
The Need for Backups with Database Availability Groups
Backing Up Windows Server and Exchange Server 2013
Backing Up Specific Windows Services
Recovering Exchange Server Application and Exchange Server Data
Protecting Exchange Servers with System Center 2012 Data Protection Manager
Summary
Best Practices
Chapter 17. Using Microsoft System Center Operations Manager to Monitor Exchange Server 2013
Exchange Server 2013 Monitoring
Understanding How OpsMgr Works
OpsMgr Architecture Components
Securing OpsMgr
Fault Tolerance and Disaster Recovery
Understanding OpsMgr Components
Putting It All Together in a Design
Installing OpsMgr 2012
Configuring OpsMgr
Administering OpsMgr
Exploring the Exchange Server 2013 Management Pack
Summary
Best Practices
Chapter 18. Documenting an Exchange Server 2013 Environment
Benefits of Documentation
Exchange Server 2013 Project Documentation
Exchange Server 2013 Environment Documentation
Exchange Server 2013 Administration and Maintenance Documents
Disaster Recovery Documentation
Performance Documentation
Security Documentation
Training Documentation
Summary
Best Practices
Part V: Platform Integration in an Exchange Server 2013 Environment
Chapter 19. Designing and Configuring Unified Messaging in Exchange Server 2013
Unified Messaging Features
Unified Messaging Architecture
Unified Messaging Installation
Monitoring and Troubleshooting Unified Messaging
Unified Messaging Shell Commands
SIP Protocol
Summary
Best Practices
Chapter 20. Integrating Exchange with SharePoint Site Mailboxes, Enterprise Search, and More
Understanding the History of SharePoint Technologies
Identifying the Need for SharePoint 2013
Exploring Basic SharePoint Features
Exploring End-User Features in SharePoint
Enabling Site Mailbox Functionality in SharePoint 2013
Customizing and Developing SharePoint Sites
Summary
Best Practices
Part VI: Client Access to Exchange
Chapter 21. Getting the Most Out of the Microsoft Outlook Client
Outlook over the Years
Highlighted Features in Outlook 2013
Security Enhancements in Outlook 2013
Implementing Outlook Anywhere
Deploying Outlook 2013
Using Outlook 2013
Leveraging Social Media in Outlook
Using Cached Exchange Mode for Offline Functionality
Summary
Best Practices
Chapter 22. Leveraging the Capabilities of the Outlook Web App (OWA) Client
Understanding Outlook Web App (OWA)
Using Outlook Web App 2013
Using the Calendar in OWA
Using Tasks in OWA
Using Contacts in OWA
The Options Page
Signing Out of OWA 2013
Summary
Best Practices
Chapter 23. Mobility and Mobile Device Support in Exchange Server 2013
Understanding Mobility Enhancements in Exchange Server 2013
Enabling ActiveSync in Exchange Server 2013
Securing Access to ActiveSync with Secure Sockets Layer (SSL) Encryption
Enabling Offline Outlook Web App (OWA) in Exchange Server 2013
Summary
Best Practices
Index
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