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Index
Cover
Endorsements
Title page
Copyright page
Dedication
1: Romance and the Brand
My Beverage, My Boyfriend
New Perspectives and New Problems
A New Paradigm
Romancing the Brand
2: Know Yourself
Determine How You'll Be Different
Find the One Thing
Dig Deep
Transitioning to Emotionally Driven Connections
3: Know Your Type
The Most Interesting Man in the World
Creating a Bond
Your Distinctive Consumer
Providing Emotional and Social Benefits
Developing a Badge
Laddering Up
Finding an Association
4: Meet Memorably
Nice to Meet You
Education Is Key
Make It Memorable
5: Make It Mutual
Real Coke Taste and Zero Calories
Social Media in the Grand Scheme of Things
Crafting the Ideal Experience
6: Deepen the Connection
Making the Consumer Feel Important
A “Brand for Me”
7: Keep Love Alive
Storytelling
Innovation Enhances Romance
Innovation to Escape Relationship “Ruts”
The Power of Innovation
8: Making Up
Finding the Brand
Managing Through Crisis
9: Breaking Up and Moving On
The Sour Taste of “Lymon”
The Art of Adaptation
Should I Stay or Should I Go?
The Marketing Blunder of the Century?
Ending the Relationship
Acknowledgments
About the Author
More from Wiley
Index
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