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Index
Cover
CONVERSATIONAL CAPACITY: THE SECRET TO BUILDING SUCCESSFUL TEAMS THAT PERFORM WHEN THE PRESSURE IS ON
Copyright Page
Dedication
Contents
Acknowledgments
Introduction: Standing on the Shoulders of Giants
Chapter 1: Conversational Capacity: The Missing Piece of the Puzzle
Chapter 2: Intentional Conflict: Why Good Intentions Are Never Enough
Chapter 3: Beyond Fight and Flight: A More Intentional Mindset
Chapter 4: Intentional Dialogue: Skills for Balancing Candor and Curiosity
Chapter 5: Cultivating Our Better Angels
Chapter 6: Conversational Capacity and the Value of Conflict
Chapter 7: Conversational Capacity and Adaptive Learning
Chapter 8: The Work of Building a Disciplined Team
Chapter 9: Conversational Capacity and the Challenge of Team Leadership
Conclusion: The Road Less Traveled
Notes
Index
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