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Index
Cover
Title Page
Copyright
Contents
List of Figures
List of Tables
Introduction
1 First things first
1. Find out what skills, qualities and abilities the job requires
2. Match those skills, qualities and abilities with your own
3. Prepare examples of how, when and where you have demonstrated them in the past
4. Present those skills, qualities and abilities clearly and confidently both in writing and verbally
5. Demonstrate in your presentation, appearance and behaviour the personal qualities required
2 The highly employable candidate
What makes someone stand out?
What every employer wants
A guarantee of professionalism
3 Making a start
Key tasks
Skills, abilities and knowledge
Qualifications and training
Results and achievements
Transferable skills
Match the skills you‹ve got to the skills they want
Using the job posting to improve your CV
Reading the posting
Putting it in your CV
4 The skills they want from everyone
Teamwork
Communicating with others
Problem solving
Analysing
Organizing and planning
Flexibility and adaptability
Drive and determination
5 Your CV
Attract attention
Create a good impression
Present your relevant skills
Keep your CV relevant
6 CV problems
Problem: there are gaps in my career history
Problem: my career history isn’t straightforward
Problem: my relevant experience is in a voluntary role
Problem: I’ve had lots of very different jobs
Problem: my CV is more than two pages long
Problem: I’m doing more than one job
Problem: I’ve only ever had one job
Problem: a lot of my jobs have been the same
Problem: I’ve been unemployed for over a year
Problem: my current job isn’t very impressive or relevant, or it’s a bit of a step backwards
Problem: I haven’t got much experience for the job I want
Problem: I’m over-qualified
Problem: I’m under-qualified
Problem: I’m over 50
Problem: I’m under 25
7 CVs with special considerations
CVs for school, college and university leavers
CVs after a career break
CVs for career changers
CVs when you already have a CV
8 CVs for specific jobs
The clerical CV
The sales and marketing CV
CVs for technical jobs
The management CV
CVs for creative jobs
CVs for practical jobs
CVs for customer relations jobs
9 Application forms
Application forms section by section
10 Covering letters
Appearance, Layout and readability
Content
Layout
What goes into the letter?
11 Telephone calls
General points
Information calls
Speculative calls
Follow-up calls
Telephone interviews
When they call you
12 The job search
Job search stages
Job market research
Ways of job hunting
Using your skills effectively
13 Your online job search
Using the internet effectively
Online recruitment resources
Your online CV
Online extras
Privacy and safety online
14 Job search strategies
Answering advertisements for vacancies
CV and follow-up call
Personal letter
Recruitment agencies
Networking
Job fairs
Personal appearances
Foot in the door
Unconventional approaches
15 Interviews: making a great impression
Why have an interview?
What happens at an interview
Preparing for the interview
Making a good impression
Looking the part
Acting the part
Overcoming nerves
16 Answering interview questions
The three rules
What sort of questions will they ask?
What are the important points?
Questions they ask everybody
Dealing with negative questions
Questions about salary
Dealing with closed questions
Dealing with the person-specific questions
Inappropriate and illegal questions
Your questions to the interviewer
17 Questions for specific jobs
Questions for practical jobs
Questions for creative jobs
Questions for clerical jobs
Questions for sales and marketing jobs
Questions for technical jobs
Questions for management jobs
Questions for customer relations jobs
18 Questions for school and college leavers
19 Interviews and more
Different types of interview
Interview extras
20 Offers and rejections
Write a letter
If the organization doesn’t make you an offer
Keep applying
If the organization makes you an offer
Negotiating the offer
Index
Backcover
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