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Index
Cover Page Cover Contents Title Copyright Acknowledgments Introduction Chapter 1: Principles of Influence What Influence is Not About What Influence is About Know the Difference Between a Good Cause and a Special Interest Chapter 2: Know What you Want Tactic 1: Your Effort is a Cause Tactic 2: Know the Nature of What You’re Selling Tactic 3: Set a SMART Goal Tactic 4: Know Why you Want What you Want (and Why Your Audience Might Want What you Want) Tactic 5: Know What You’re Talking About Applying the Know What you Want Rule in the Real World Chapter 3: Know the Competition Tactic 6: Identify the Competition Tactic 7: Know What You’re Competing For Tactic 8: Research the Opposition Tactic 9: Research Yourself as if you Were the Opposition Tactic 10: Divide and Conquer Tactic 11: Circle the Wagons Applying the Know the Competition Rule in the Real World Chapter 4: Know the Arena Tactic 12: Find Your Decision Maker Tactic 13: Find Your Plan B (and Plan C and Plan D) Decision Maker Tactic 14: Ask the and Next Question Tactic 15: Know the Rules of the Game Applying the Know the Arena Rule in the Real World Chapter 5: Know Your Primary Audience—The “Influencees” Tactic 16: Know What Gets Them Up in the Morning—and Keeps Them Up at Night Tactic 17: Know What They Need from You, Not What you Want to Give Them Tactic 18: Categorize Your Primary Audience into Champions, Supporters, and the Rank and File Applying the Know Your Primary Audience Rule in the Real World Chapter 6: Find Your Surrogates—The “Influentials” Tactic 19: Know Who Will Be Positively Impacted Tactic 20: Know Who Influences Your Decision Maker Tactic 21: Don’t Network—Netplay Tactic 22: Partner with Polar Opposites Tactic 23: Remain Civil, Even with Those you Really Don’t Like Applying the Find Your Surrogates Rule in the Real World Chapter 7: The Campaign Plan Tactic 24: Don’t Bring a Knife to a Gunfight (or a Screwdriver to a Nut and Bolt) Tactic 25: Create an Influence Reserve Tactic 26: Don’t Be a Nigerian Prince Tactic 27: Numbers Don’t Always Matter Tactic 28: Do Not Start with Your Compromise Position Tactic 29: Trade for Votes Tactic 30: Know the Walk-Away Points Tactic 31: Keep Track Tactic 32: Strategize around the Risks Applying the “Develop the Campaign Plan Rule” in the Real World Chapter 8: Crafting a Winning Message Tactic 33: Don’t Rest on the Power of Your Position Tactic 34: Connect to the Issue du Jour Tactic 35: Do Not Be Insulting—Whether on Purpose, in Secret or by Accident Tactic 36: Find the Common Ground Tactic 37: Remember the Puppies and Children Rule Tactic 38: Use the SPIT Formula Applying the Crafting the Message Rule in the Real World Chapter 9: Delivering the Message Tactic 39: Pick the Delivery Method That Works for Your Audience, Not you Tactic 40: Have the Proper Materials Tactic 41: Turn Lemons into Lemonade Tactic 42: No Astroturf Applying the Delivering the Message Rule in the Real World: Lather, Rinse, Repeat Chapter 10: The End Game Tactic 43: Know the Difference between Persistence and Stalking Tactic 44: Control the Uncontrollable Tactic 45: What to Do if you Succeed Tactic 46: Don’t Take Credit— Even if you Deserve it Tactic 47: Say Thank You Tactic 48: Avoid Failure by Redefining Success Tactic 49: Really Don’t Do These Five Things Tactic 50: Have Fun Index
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