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Index
Cover
Title Page
Copyright
Contents
Introduction
1 Develop Your Most Valuable Resource
2 Challenge the Myths That Block Effective Delegation
3 The Starting Point of Delegation
4 The Factory Model of Management
5 Determine Your Key Result Areas
6 Set Standards of Excellent Performance
7 Management by Objectives
8 The Three Qualities of the Best Bosses
9 The Seven Keys to Effective Delegation
10 Manage by Exception
11 See Yourself as a Teacher
12 Build Confidence in Your Staff
13 Delegate Decision Making
14 Inspect What You Expect
15 Build Your People with Regular Feedback
16 Motivate Your Staff Continually
17 Practice Situational Leadership
18 Identify the Four Personality Types
19 Three Leadership Styles
20 Avoid Reverse Delegation
21 Five Keys to Managerial Effectiveness
Index
About the Author
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