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Index
Author’s Note
Foreword
Introduction
1. Sales as a Craft
Section One: Know Thyself
2. Is a Career in Sales Right for Me?
3. Self-Care
Section Two: Relationships
4. Customers
5. Coworkers
6. Professional Development
Section Three: Tools and Tips of the Trade
7. Time Management
8. Communication
9. Tools and Tricks of the Trade
10. The Future of Sales (Epilogue)
Quick Reference Guide
Acknowledgments
About the Author
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