Superhuman Innovation by Duffey, Chris -- Read -- Imperial Library of Trantor

Index

Cover Title Page Copyright Contents About the author How I used AI to write this book Preface Introduction PART 1 The AI foundation

1 Changing landscape: Customer behaviours and expectation

Service to humanity Technology has changed our daily lives Democratization of information and accessibility Constant connections Uses of technology Collaboration Marketing has become a dialogue The true mission of artificial intelligence

2 The digital transformation: From messaging to experiences

Engaging experiences Friction points Creating unique and interesting experiences Employee loyalty The experience culture

3 Infinite data: Driving better outcomes

What is data? The complexity of data Storing the data Leveraging the data Data strategy

4 Infrastructure: The need for a foundation

Challenges of infrastructure Legacy systems Infrastructure architecture Designing your infrastructure Disaster recovery Changes in technology

PART 2 The AI activation

5 Artificial intelligence: The what and why of the AI revolution

The Fourth Industrial Revolution Human intelligence Cycles of AI AI successes Types of AI AI combined with other technologies

6 The SUPER framework: A superhuman strategy

The SUPER framework explained Speed Understanding Performance Experimentation Results Superhuman capabilities An assistant, a peer or a manager Supporting business strategy

7 Speed: Facilitating work processes

Restrictions on growth Organizational acceleration Manufacturing Medical Retail

8 Understanding: Revealing and mastering deep insights

Human-to-human interaction AI expands understanding How AI improves understanding AI benefits communication Healthcare applications Understanding customers

9 Performance: Measurement and optimization

Key performance indicators Strategy and tactics Measure to fine tune success Data sources Industry 4.0 Implications for farming Impact on logistics

10 Experimentation: Actionable curiosity

The Roman aqueducts SpaceX Actionable curiosity AI models

11 Results: Business transformation

Enabled products and services Robotics The effect on return on investment AI enabling growth Business transformation Digital verticals

PART 3 The AI future

12 Where to start

Defining the problem Change management Embedded in the business Communicate throughout the business Unstructured and siloed Volume and velocity Application programming interfaces

13 Security, privacy and ethics

Protecting the business Security of infrastructure The weakest link Privacy Ethics of AI

14 Yesterday, tomorrow and today

2001: A Space Odyssey I, Robot When HARLIE Was One The Adolescence of P-1 Alpha Redemption Do Androids Dream of Electric Sheep? The magic of technology Promise of the future AI and consciousness

15 Next-Gen creativity: Improving the human experience 16 The AI-infused future: Transforming the world

Technology is changing the world Superchildren Superartists Superteachers Superfarmers Superdoctors Superyou

Notes Index Backcover