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Index
Title Page Table of Contents About The Author
Praise for Brainfluence
Introduction: Why Marketers Need a New Persuasion Model
Sad Truth: We Are Lousy at Persuasion “Don’t Confuse Me With Facts” Science to the Rescue? The Divide Between Business and Academia Our Goal The Paradox of (Marketing) Choice
Chapter 1: Slide-Ology 101
The Origin of The Persuasion Slide Inclined to Slide And, in the Other Corner, Friction Opposing Forces Getting Launched G – A – N – F
Chapter 2: Two Kinds of Thinking
Right Brain vs. Left Brain Lizards and Lemurs System 1 vs. System 2
Our Lazy Brains Like Shortcuts
Conscious vs. Non-Conscious Both Kinds of Thinking Are Important
Chapter 3: The Persuasion Slide
A Simple Example A Terrible Slide - Deconstructed Building a Better Slide
Chapter 4: Work With Gravity, Not Against It
Align Your Message You vs. We Got Gravity?
Chapter 5: The Nudge
Overcoming Inertia The Motivation Component of the Nudge Two Nudge Extremes
Chapter 6: Making A Steeper Slide
Initial Motivation Death of the Hard-Selling Salesman Go with Gravity Conscious Motivation Boosters Gifts and Bribes Non-conscious Motivators
Cialdini’s Six Principles More Non-Conscious Motivation: Evolutionary Psychology Non-Conscious Motivator Example: FREE! Many More Non-Conscious Motivators
Chapter 7: Fighting Friction
Types of Real Friction
Blockers
Difficulty and Effort Increase Friction
Form Friction Confusion and Uncertainty Other Kinds of Real Friction
Perceived Friction: “Imaginary” Difficulty
Choice Friction
Abandoned Shopping Carts Low Conversion The Frictionless Order
Chapter 8: If It’s Not Motivation, It’s Friction
The Friction Hunt Landing Pages – Pure Conversion Other Website Pages
Chapter 9: Small Slides
My Not-So-Simple Luggage Buy Micro Conversions Micro-Commitments Truly Complex Slides
Chapter 10: Final Takeaway
Free Resources
Appendix: Real-World Slides
Example: Compliance With Medical Instructions
Getting a Patient to Take An Entire Course of Antibiotics The Typical Scenario Gravity – The Patient’s Motivation The Nudge Enhanced Nudging Better Nudges, Better Results The Angle – Motivation from Health Care Professionals Conscious Motivators Non-Conscious and Emotional Motivators Reducing Friction
Multi-stage Slide Example: College Enrollment
Slide 1 – Making the “List” Slide 2 – The Application Cutting Application Friction Slide 3 – Enrollment Sub-Slides
End Notes
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