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Index
Cover Page
Managing Across Cultures
Copyright Page
Contents
Preface
PART I INTRODUCTION
Chapter 1: How We Got Here
Chapter 2: Deal or Debacle—DaimlerChrysler and Lessons from the Big Guys
PART II CULTURE BASICS: HOW CULTURE AND A GLOBAL MINDSET WORK
Chapter 3: What Is Culture and What Is Personal Style?
PART III THE SEVEN KEYS TO MANAGING ACROSS CULTURES
Chapter 4: Hierarchy and Egalitarianism
Chapter 5: Group Focus
Chapter 6: Relationships
Chapter 7: Communication Styles
Chapter 8: Time Orientation
Chapter 9: Change Tolerance
Chapter 10: Motivation/Work-Life Balance
PART IV DOING BUSINESS WITH A GLOBAL MINDSET
Chapter 11: Creating a Global Mindset in Business
Chapter 12: Creating Effective Global Teams and Working with Diverse Colleagues
Chapter 13: Effective Leadership: Managing Talent Across Cultures—Hiring, Training and Retaining
Chapter 14: Women Crossing Cultures
Chapter 15: Creating Cultural Competence: The International Assignee Experience
Further Reading and Additional Resources
Index
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