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Index
Foreword Preface Acknowledgments The Authors Introduction: 360-Degree Feedback-More Than a Tool! Part One: Maximizing the Value of 360-Degree Feedback for Individual Development 1. Elements of Effective 360-Degree Feedback 2. 360 in Action: Following Catharine's Footsteps Through a Leadership Development Program Part Two: Maximizing the Value of 360-Degree Feedback for Organizational Development 3. Best Practices: Five Rationales for Using 360-Degree Feedback in Organizations 4. Forces That Affect the 360-Degree Feedback Process 5. The Competitive Advantage of Customer Involvement in 360-Degree Feedback 6. 360-Degree Feedback in the Establishment of Learning Cultures Part Three: Maximizing the Value of 360-Degree Feedback Through Design, Implementation, and Measurem 7. Designing 360-Degree Feedback to Enhance Involvement, Self-Determination, and Commitment 8. Understanding Cultural Influences on the 360-Degree Feedback Process Jean Brittain Leslie, Nur D. 9. Using 360-Degree Surveys to Assess Change Conclusion: Challenges and Implications for Maximizing 360-Degree Feedback References About the Center for Creative Leadership Index
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