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Imperial Library
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Index
Title Page
Copyright Page
Dedication
Contents
Foreword
Preface
Chapter 1 Introducing the 9 Powerful Practices of Really Great Bosses
Chapter 2 Powerful Practice #1: Expanding Self-Awareness
Chapter 3 Powerful Practice #2: Practicing Empathy
Chapter 4 Powerful Practice #3: Following “Golden Rule” Principles
Chapter 5 Powerful Practice #4: Safeguarding Credibility
Chapter 6 Powerful Practice #5: Maintaining Proper Boundaries
Chapter 7 Powerful Practice #6: Criticizing Artfully
Chapter 8 Powerful Practice #7: Adopting a Coaching Style
Chapter 9 Powerful Practice #8: “Flexing” to Different People Styles
Chapter 10 Powerful Practice #9: Transforming Conflict Into Opportunity
Epilogue
Glossary
Notes
Index
About the Authors
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