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Index
Cover
Title Page
Copyright
Foreword
Introduction
Is Selling with Visuals a New Idea?
How This Book Is Different
Is It the Whiteboard That Matters?
How You Should Use This Book
Part 1: The End of the Age of Slides
Chapter 1: The Role of Presentation Slides in Today's Sales Culture
How Did We Get Here?
From Foils to Slides
Have We Moved Forward or Backward?
How Slides Harm the Sales Process
Overwhelming with Slide Candy
Longer Sales Cycles
Slides Get Around
The Premeeting Slide Shuffle
Hey, Where's Your Projector?
In the Hot Seat
Chapter 2: The Role of Slides in Today's Sales Training
The Battle of the Slide Bulge
The Slide Agenda from Hell
It's the Norm
The Typical Annual Kickoff
Where Did That Slide Come From?
Slide-Fry Your Brain Online
Chapter 3: Self-Assessment: Are You Slide-Addicted?
Scoring
Part 2: The Visual Selling Opportunity
Chapter 4: The Power of the Pen
“I Don't Need a Sword—I Already Whiteboard”
“I Don't Need Slides or a Whiteboard”
Be Different!—And Lighten Your Load at the Same Time
Chapter 5: The Science Behind Whiteboard Selling
Grabbing the Pen, Not the Computer
Keeping Attention
Bite-Size Chunks
The Power of Stories
Chapter 6: Old Disciplines, New Behaviors
Earn the Right and You'll Earn the Business
Prove You're Listening. “Shhhhh—These Whiteboards Have Ears!”
Be the Subject Matter Expert! You'll Never Write Something on the Whiteboard That's Not in Your Head
Be Flexible—Go with the Flow
Close for Next Steps. Only Then Put the Cap on the Pen
Part 3: What Exactly Is a Whiteboard for Sales?
Chapter 7: When to Use Whiteboards in the Sales Process
Sales Process Agnostic
The Whiteboard Lunch-and-Learn
Chapter 8: The Major Whiteboard Types
The Whiteboard Army Knife
Qualification and Discovery Whiteboards
Why Change Whiteboards
Solution Whiteboards
Competitive Whiteboards
Business Case Whiteboards
Closing Whiteboards
Chapter 9: Whiteboard Case Study
Company Name: Cool Road Trucking
Cool Road's Unique Capabilities
Foody's Fresh Food's Current Situation and Challenges
Chapter 10: Whiteboard Structure, Flow, Content, and Interaction Points
Types of Interaction Points
Whiteboard Architecture Examples
Chapter 11: Qualification and Discovery Whiteboards
The Four-Quadrant Time and Knowledge Qualification and Discovery Whiteboard
The Don't Waste My Time Qualification and Discovery Whiteboard
The Are We a Fit? Qualification and Discovery Whiteboard
Chapter 12: Why Change Whiteboards
It's a Messaging Problem
Wake Up the Old Brain
The Wall Why Change Whiteboard
Chapter 13: Solution Whiteboards
Solution Whiteboard Examples
The Level Set Wheel
The Buying Criteria Solution Whiteboard
The Mountain Solution Whiteboard
The Day-in-the-Life Solution Whiteboard
Chapter 14: Competitive Whiteboards
Bash or Be Bashed
Competitive Whiteboard Examples
Chapter 15: Business Case Whiteboards
Chapter 16: Closing Whiteboards
Part 4: Building a Whiteboard for Sales
Chapter 17: Are You Ready to Whiteboard? Not So Fast!
Individual Sales Contributors
Marketing Managers and Executives
Sales Enablement Teams
Sales Leaders and Executives
Preparing for Your Whiteboarding Initiative
Chapter 18: Choosing the Right Topic for Your Whiteboard
Selecting a Whiteboard Topic
Chapter 19: Forming a Working Team
The Working Team's Core Responsibilities
Who Should Be on the Working Team?
Who Shouldn't Be on the Working Team?
Chapter 20: Taking a Message Inventory
Content Requirements
Chapter 21: The Working Team Template
Whiteboard Name
Target Complete Date
Whiteboard Audience
Delivered by Roles
High-Level Market Trends and Themes
Company/Solution Capabilities
Company/Solution Capabilities Must be “Binary”
Competitive Focus and Silver Bullets
Key References and Case Studies
Third-Party Recognition
Chapter 22: Formalizing Your Whiteboard Design
Basic Whiteboard Design Guidelines
Chapter 23: Packaging Your Whiteboard
Creating Professional Visuals
Adding Key Questions to Ask
Adding Objection Reframes
Packaging Your Whiteboard into Sales Tools
Recording Whiteboard Videos
Part 5: Enabling the Field
Chapter 24: Whiteboard Test Drive
Chapter 25: Field Enablement Options
The Whiteboard Symposium Approach
Large-Scale Whiteboard Symposium Case Study
The Regional Symposium Approach
Remote Symposiums
Online Learning Paths
E-Learning Modules
New Hire Training
Chapter 26: Measuring Success
Post-Training Web Surveys
CRM Integration
Certification
Controlled Studies
Part 6: You Have a Whiteboard, So How Do You Present It and What Do You Leave Behind?
Chapter 27: Whiteboard Presentation Best Practices
Rinse and Repeat
Come Prepared
Watch Your Stance
The Lose-Your-Foot Rule
Engage
Avoid Dead Air
Slow Down!
Manage Your Time!
Go Virtual!
Dialing for Whiteboards
Whiteboards for Lunch
Conclusion
A Path Forward
About Corporate Visions, Inc.
Index
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