Microsoft Exchange Server 2013 · Connectivity, Clients, and UM by Robichaux, Paul -- Read -- Imperial Library of Trantor

Index

Microsoft Exchange Server 2013: Connectivity, Clients, and UM Foreword for Exchange 2013 Inside Out books Introduction

Acknowledgments Errata & book support We want to hear from you Stay in touch

1. Client access servers

CAS architecture demystified CAS authentication methods External vs. internal

External and internal URLs External and internal authentication Managing virtual directory settings

The death of affinity Load balancing made simpler

Layer 4 load balancing Layer 7 load balancing DNS round robin Windows Network Load Balancing Choosing a load balancing solution

The role of Outlook Anywhere Designing namespaces

Using a single namespace One name per service? Using a single internal name for Outlook Anywhere External names for Outlook Anywhere

The Front End Transport service Autodiscover

The Autodiscover process Accessing Autodiscover through SCPs Accessing Autodiscover through well-known URLs The role of Exchange providers Retrieving configuration information with Autodiscover

Understanding CAS proxying and redirection

Proxying Redirection

CAS coexistence and migration

Routing inbound traffic to the 2013 CAS role Removing ambiguous URLs

Certificate management

How Exchange uses certificates Where to get certificates Certificate contents What certificates do you need? Requesting and applying certificates

Moving mail

2. The Exchange transport system

A quick introduction to Exchange transport

The transport pipeline: An overview Message routing: An overview

Exchange 2013 transport architecture in depth

The Front End Transport service The Transport service The Mailbox Transport Delivery service The Mailbox Transport Submission service The role of connectors

Send connectors Basic send connector options Receive connectors Routing group connectors Delivery agent and foreign connectors

Securing mail with Transport Layer Security (TLS)

Using basic TLS Using domain security

Queues in Exchange 2013

Queue types Queue databases Queue velocity Viewing queues

Using Get-Queue Using Get-QueueDigest Using the Exchange Queue Viewer

Enabling prioritized message delivery Managing queues

Viewing and managing messages in a queue Suspending and resuming queues Submitting messages through the pickup directory The role of the Replay directory

Message throttling Back pressure Message routing in depth

Delivery groups Exchange 2013 and Active Directory

Designing Active Directory to support Exchange How Exchange uses Active Directory for message routing

Overriding Active Directory site link costs Selecting a send connector Exchange 2013 and DNS MX lookups Delayed fan-out

High availability and Exchange transport

Shadow redundancy Safety Net

Transport rules

Transport rule structure How transport rules are applied Setting transport rule priority Active Directory Rights Management Services and transport rules

Data loss prevention

DLP policies Data loss prevention rules Policy Tips

Journaling

Journal reports Alternate journal recipients Journaling at the mailbox database level Journaling using journal rules Journaling of unified messaging messages Securing a mailbox used as a journal recipient

Changing organization-level transport settings Setting server-level behavior

Logging Controlling logging Interpreting protocol log files

Customizing transport system messages

Exchange DSNs Customizing NDRs

3. Client management

Choosing a client

Outlook

Outlook 2013 Outlook 2010 and Outlook 2007 Earlier versions of Outlook

Outlook Web App

New features in Outlook Web App 2013 Extending Outlook Web App with apps Browser and operating system support Deprecated features from Outlook Web App 2010

Mac OS X Outlook Web App for Devices

Managing Outlook for Windows

Managing Outlook Anywhere Managing Autodiscover Using the Exchange Remote Connectivity Analyzer

Using the online version of ExRCA Using the Microsoft Connectivity Analyzer

Outlook settings and group policies Pre-staging OST files for Outlook 2013 deployment Controlling PST files

Restricting use of PST files in Outlook Using the Exchange PST Capture tool Exploring third-party solutions

Blocking client connections to a mailbox Blocking client access to a Mailbox server Using the Office Configuration Analyzer Tool

Managing Outlook Web App

Outlook Web App mailbox policies

Managing Outlook Web App mailbox policies in EMS Applying an Outlook Web App mailbox policy

Controlling offline Outlook Web App use Controlling attachment access and rendering

Attachment access The role of Office Web Apps Server

Managing Outlook Web App virtual directory settings Managing Outlook Web App timeouts Managing Office Store apps for Outlook Web App

Who can install and configure apps? Enabling or disabling apps at the organization level Installing, removing, and configuring apps Managing apps from EMS Self-service app management for users

Customizing Outlook Web App

Managing Outlook for Mac Managing Outlook Web App for Devices POP3 and IMAP4

Configuring the IMAP4 server Configuring IMAP4 client access

Client throttling

4. Mobile device management

All about Exchange ActiveSync

A quick tour of EAS history What it means to “support EAS”

How Exchange ActiveSync works

WBXML Autodiscover EAS policies Device provisioning Device synchronization

Capturing device-side changes Some details to consider

Remote device wipes Device access rules

How quarantine works

Managing Exchange ActiveSync

Organization-level settings

Completely disabling Exchange ActiveSync

CAS-level settings Mobile device mailbox policies Certificate management Handling users who leave the company Reporting on EAS sync and device activity

Reporting on synchronized devices

Building device access rules Blocking devices on a per-user basis Wiping lost devices Debugging ActiveSync

Identifying and blocking badly behaved devices

Other mobile device management alternatives

5. Message hygiene and security

A quick message-hygiene primer

Spam Phish Malware Are you positive?

Message security and protection in Exchange

Built-in security features Client-side features Exchange Online Protection Major changes from previous versions

Managing anti-malware scanning

Managing server-level settings Disabling anti-malware scanning Configuring server-based third-party anti-malware scanners

Managing anti-spam filtering

Methods of spam filtering

Connection filtering Sender filtering Recipient filtering Sender ID Content filtering Sender reputation Safe lists and aggregation

Enabling anti-spam filtering on mailbox servers The spam filtering pipeline Controlling protocol filtering

Controlling connection filtering Controlling recipient filtering Controlling sender filtering Controlling the use of Sender ID

Controlling content filtering

Adding trigger phrases to the content filter Setting SCL-based behavior

Controlling sender reputation filtering

Blocking messages from disreputable senders Checking for proxies

Controlling how Exchange interacts with client-side junk mail filtering Working with quarantined messages

6. Unified messaging

A quick introduction to Exchange UM

Major Exchange UM features Unified messaging concepts

The unified communications market The exciting world of telephony The Session Initiation Protocol (SIP) Audio and the Real-Time Protocol (RTP)

Unified messaging objects and attributes

UM dial plans UM IP gateways UM hunt groups UM mailbox policies

Unified messaging architecture

What happens when the phone rings

Call answering for a user mailbox

Call answering rules Recording a message or not Voice Mail Preview Resolving calling line ID information Protected voice mail Submitting the message Lighting the message-waiting indicator

Call answering for an automated attendant

Automated attendants and the GAL Automated attendants and call transfers

Call answering for Outlook Voice Access Call answering for faxes

Placing outbound calls

The parts of a phone number The role of dialing rules

What’s in a dialing rule Dialing rule authorization

Blind transfers Supervised transfers

Multilingual support in UM

Installing and removing language packs Choosing the right language

Deploying UM

Sizing and scaling UM Preparing your network Installing UM Creating core UM objects

Creating UM dial plans Creating UM IP gateway objects Creating UM hunt groups Creating UM mailbox policies

Designing automated attendants Enabling users for UM

Managing UM

A quick note about permissions Managing UM server-level settings

Managing UM call router settings Managing UM server settings Using certificates with UM GAL grammar generation

Scheduling UM work on the Mailbox server Dial plan settings

Additional dial plan settings with Set-UMDialPlan

UM IP gateway settings UM mailbox policy settings

Additional UM mailbox policy settings with Set-UMMailboxPolicy

Mailbox settings

Additional settings with Set-UMMailbox Call answering rules

Automated attendant settings

Additional settings with Set-UMAutoAttendant

Unified messaging and the future

7. Integrating Exchange 2013 with Lync Server

A quick history of Lync Combining Lync and Exchange

What Lync provides What Exchange adds to Lync Lync integration concepts and architecture Certificates, trust, and permissions

Trust, certificates, and OAuth Partner applications and permissions The rest of integration

Initial integration steps

Installing prerequisites on Exchange servers Configuring server authentication Configuring Autodiscover Creating partner applications

Configuring Lync as a partner application for Exchange Configuring Exchange as a partner application for Lync Testing the partner application objects

Enabling IM and presence integration in Outlook Web App

Configuring IM/P with single-role servers Completing IM/P integration Troubleshooting Outlook Web App IM integration

Integrating Exchange UM and Lync Server

Exchange UM integration concepts Initial setup

Configuring Exchange for integration Configuring Lync for integration Testing your work

Enabling the Unified Contact Store for Lync users Working with high-resolution photos

Assigning photos to users

Integrating Exchange archiving with Lync Server

What archiving integration means Understanding Lync archiving Enabling Lync archiving to Exchange

On to the cloud

8. Office 365: A whirlwind tour

What is Office 365?

The many faces of Office 365 Plans and licensing Dedicated vs. shared A word about pricing

Is Office 365 right for you?

The big bet Hybrid or hosted? Connectivity Uptime and support

Service level agreements Support boundaries

Privacy and security Cost Unique service features

Hybrid operations, migration, and coexistence

The role of directory synchronization Single sign-on and federation Password synchronization Hybrid mode

Hybrid mode features Setting up hybrid mode Managing hybrid mode

Understanding types of migration

Assessing your Office 365 readiness

Signing up for the service The OnRamp process

Setting up a hybrid organization

Enabling directory synchronization

Running the IDFix tool Installing and configuring the dirsync tool Filtering dirsync Verifying that dirsync is working Password synchronization Troubleshooting dirsync Using AD FS

Mail flow

Your mail flow options Setting up connectors

Domains

Confirming ownership of your domain Adding users and assigning licenses Configuring DNS records for the new tenant

Running the Hybrid Configuration Wizard Moving users to the cloud

Creating a test mailbox Licensing users Moving user mailboxes

Managing a hybrid organization

Connecting Windows PowerShell and EAC to the service Enabling customization Changing hybrid settings after deployment Dealing with throttling

All-in on the cloud

A. About the Author Index About the Author Copyright

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