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Index
Cover
Table of Contents
Title Page
Introduction
Part I: The Nuts and Bolts: Laying a Foundation for Change
Chapter 1: Being in Charge of Change
Chapter 2: You're the Boss: Addressing the Need for Change
Chapter 3: Embracing Change-Leader Roles
Part II: Putting the Plan into Motion
Chapter 4: Assembling Your Change Toolkit
Chapter 5: The Fine Art of Planning for Change (Or Dealing with the Unplanned Kind)
Chapter 6: Get Real: Staying Realistic about Where You're Headed
Chapter 7: Getting the Message Out: Communicating the Change
Part III: Making Change Stick through Thick and Thin
Chapter 8: Getting Employees on Board and Keeping Them Motivated
Chapter 9: Dealing with the Challenges of and Reactions to Change
Chapter 10: In Transition: Assessing Your Progress and Acting Accordingly
Chapter 11: What Happens Next? Keeping the Change Ball Rolling
Part IV: Leading Change in Specialized Circumstances
Chapter 12: Creating Meaningful Team Change
Chapter 13: Leveraging Restructuring Changes
Chapter 14: Organizing Change during Mergers and Acquisitions
Chapter 15: Aligning Technology Change with Results
Chapter 16: Shifting a Culture: Managing Cultural Change
Chapter 17: When Everything Changes: Working with Complex Change
Part V: The Part of Tens
Chapter 18: Ten Essential Principles of Leading Successful Change
Chapter 19: Ten Creative Ways to Lead Change When Someone Else Is Running the Show
Chapter 20: Ten Ways to Energize Your MVPs
Cheat Sheet
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