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Index
Cover Contents Title Copyright Foreword Preface Strategy 1: Find Growth Before Your Competitors Do
Chapter 1: Look 10 Quarters Ahead
Surf the Trends Invest Ahead of Demand Make it a Way of Life
Chapter 2: Mine Growth beneath the Surface
Find the Pockets of Growth Look beyond Sales Keep it Easy for the Sales Team
Chapter 3: Find Big Growth in Big Data
Harvest Every Source of Big Data Get Personal in Selling Put Big Data at the Heart of Sales
Strategy 2: Sell the Way Your Customers Want
Chapter 4: Master Multichannel Sales
Blend Remote Sales and Field Sales Integrate Online and Offline Orchestrate Direct and Indirect Channels Bring Service Channels into the Fold
Chapter 5: Power Growth through Digital Sales
Optimize Fanatically and Often Get Social to Drive Growth Integrate Digital in a Great Multichannel Experience
Chapter 6: Innovate Direct Sales
Engage Customers Early Bring Your Expertise to the Table Pursue New Prospects Relentlessly
Chapter 7: Invest in Partners for Mutual Profit
Manage Partners as an Extension of Your Sales Force Confront Channel Conflict Head-On
Chapter 8: Sell Like a Local in Emerging Markets
Get on the Ground Overinvest in the Right Partners Build Talent for the Long Term
Strategy 3: Soup Up Your Sales Engine
Chapter 9: Tune Sales Operations for Growth
Give Sales Teams More Time to Sell Use Sales Operations to Benefit Customers
Chapter 10: Build a Technological Advantage in Sales
Arm the Sales Team with Insights Enable Channel Partners Gear Up for Analytics
Strategy 4: Focus On Your People
Chapter 11: Manage Performance for Growth
Coach Rookies into Rainmakers Set the Tempo of Performance It’s Not Just about Pay
Chapter 12: Build Sales DNA
Create a Culture for the Long Term Give Middle Managers a Starring Role Put Together the A-Team
Strategy 5: Lead Sales Growth
Chapter 13: Drive Growth from the Very Top
Challenge the Status Quo Galvanize Sales Teams Role Model Change Demand Results, Results, Results!
Chapter 14: Make it Happen
Start a Dialogue about Change Implement the Vision
Epilogue Sales Growth Online About the Authors Acknowledgments Index
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