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Index
Cover
Contents
Title
Copyright
Foreword
Preface
Strategy 1: Find Growth Before Your Competitors Do
Chapter 1: Look 10 Quarters Ahead
Surf the Trends
Invest Ahead of Demand
Make it a Way of Life
Chapter 2: Mine Growth beneath the Surface
Find the Pockets of Growth
Look beyond Sales
Keep it Easy for the Sales Team
Chapter 3: Find Big Growth in Big Data
Harvest Every Source of Big Data
Get Personal in Selling
Put Big Data at the Heart of Sales
Strategy 2: Sell the Way Your Customers Want
Chapter 4: Master Multichannel Sales
Blend Remote Sales and Field Sales
Integrate Online and Offline
Orchestrate Direct and Indirect Channels
Bring Service Channels into the Fold
Chapter 5: Power Growth through Digital Sales
Optimize Fanatically and Often
Get Social to Drive Growth
Integrate Digital in a Great Multichannel Experience
Chapter 6: Innovate Direct Sales
Engage Customers Early
Bring Your Expertise to the Table
Pursue New Prospects Relentlessly
Chapter 7: Invest in Partners for Mutual Profit
Manage Partners as an Extension of Your Sales Force
Confront Channel Conflict Head-On
Chapter 8: Sell Like a Local in Emerging Markets
Get on the Ground
Overinvest in the Right Partners
Build Talent for the Long Term
Strategy 3: Soup Up Your Sales Engine
Chapter 9: Tune Sales Operations for Growth
Give Sales Teams More Time to Sell
Use Sales Operations to Benefit Customers
Chapter 10: Build a Technological Advantage in Sales
Arm the Sales Team with Insights
Enable Channel Partners
Gear Up for Analytics
Strategy 4: Focus On Your People
Chapter 11: Manage Performance for Growth
Coach Rookies into Rainmakers
Set the Tempo of Performance
It’s Not Just about Pay
Chapter 12: Build Sales DNA
Create a Culture for the Long Term
Give Middle Managers a Starring Role
Put Together the A-Team
Strategy 5: Lead Sales Growth
Chapter 13: Drive Growth from the Very Top
Challenge the Status Quo
Galvanize Sales Teams
Role Model Change
Demand Results, Results, Results!
Chapter 14: Make it Happen
Start a Dialogue about Change
Implement the Vision
Epilogue
Sales Growth Online
About the Authors
Acknowledgments
Index
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