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Index
Cover Title Page Copyright What You’ll Learn Contents Introduction: Why Coach? Section 1: Preparing to Coach Your Employees
1. Shift Your Thinking to Coach Effectively 2. Set the Stage to Stimulate Growth 3. Earn Your Employees’ Trust
Section 2: Coaching Your Employees
4. Holding a Coaching Session 5. Following Up After a Coaching Session 6. Giving Feedback That Sticks 7. Enlist Knowledge Coaches 8. Coaching Effectively in Less Time 9. Help People Help Themselves 10. Avoid Common Coaching Mistakes
Section 3: Customize Your Coaching
11. Tailor Your Coaching to People’s Learning Styles 12. Coaching Your Stars, Steadies, and Strugglers 13. Coaching Your Rookie Managers 14. Coaching Rising Managers to Emotional Maturity 15. Coaching Teams
Index
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