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Index
Cover Page Title Page Copyright Page Contents Section One Types of Problems
Chapter 1: There Are Only Two Types of Problems Chapter 2: Solving People Problems Chapter 3: Solving Money Problems
Section Two Problem Solving Tools
Chapter 4: The Simplest Solution Is the Most Likely Chapter 5: The Five Whys of Problem Solving Chapter 6: Don’t Let Anger Exacerbate Your Problem Chapter 7: Let Your Principles Guide You Chapter 8: Does the Problem Deserve a Solution? Chapter 9: Is the Problem Real or Imagined? Chapter 10: What Happens if You Do Nothing? Chapter 11: Is the Problem Really Unique?
Section Three Questions to Ask Before You Solve a Problem
Chapter 12: Difficulty Defining the Problem Chapter 13: Don’t Solve Problems Too Quickly Chapter 14: Don’t Solve Problems Too Slowly Chapter 15: How Quickly Should You Choose? Chapter 16: If the Horse Drops Dead, Get Off Fast Chapter 17: Don’t Bang Your Head Against Concrete Principles
Section Four Intuitive Problem Solving
Chapter 18: Do You Have a Golden Gut? Chapter 19: Is Intuitive Problem Solving Obsolete? Chapter 20: How Chunking Improves Your Intuition Chapter 21: Intuition or Rapid Reasoning? Chapter 22: Improving Intuition With Right-Brained Thinking Chapter 23: Controlling the Left and Right Sides of the Brain Chapter 24: Moving Away From the Problem Chapter 25: Finding New Answers With Creative Thinking
Section Five Logical Problem Solving
Chapter 26: Go or No-Go Decisions Chapter 27: Choosing Between Two Ways to Solve a Problem Chapter 28: Handicapping Critical Decisions
Section Six Gathering Information
Chapter 29: Gathering Information Is the Key to Good Problem Solving Chapter 30: Information Drift
Section Seven Brainstorming
Chapter 31: Should You Brainstorm or Not? Chapter 32: The Advantages of Brainstorming Chapter 33: Structured Brainstorming
Section Eight What Makes You a Great Problem Solver?
Chapter 34: Traits of Great Problem Solvers
Index About the Author
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