Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
Cover
Half title
Title
Copyright
Dedication
Contents
Foreword
Introduction
Section 1 The Problem: Why Are You Struggling to Influence People?
1 The Dangers of “Disconnect”
2 Four Traps That “Disconnect” You
3 The Four Steps to Connecting and Influencing
Section 2 STEP #1 Go for Great Outcomes
4 The First “R”: Go for a Great Result
5 The Second “R”: Go for a Great Reputation
6 The Third “R”: Go for Great Relationships
Section 3 STEP #2 Listen Past Your Blind Spot
7 To Discover Their There, Listen to the Music
8 Master Level-Four Listening
9 To Influence, Be Influenceable
Section 4 STEP #3 Engage Them in Their There
10 Use the Three Gets of Engage
11 Push Their Buttons—Positively
12 Engage Across Cultures
Section 5 STEP #4 When You’ve Done Enough . . . Do More
13 Do More Before, During, and After
14 Do More in All Three Value Channels
15 Ask Other People to Do More
Section 6 Taking Real Influence to the Next Level
16 Let Adversity Lead You to Great Outcomes
17 Influence by Getting Out of the Way
18 Influence Positively After You’ve Made Big Mistakes
19 Let Gratitude Magnify Your Influence
Section 7 Putting It All Together
20 Case Study #1—A Fuzzy Rescue
21 Case Study #2—Everything Matters
22 Case Study #3—Poised for Life
23 Case Study #4—Taming a Temperamental Group
Epilogue
Acknowledgments
Index
About the Authors
← Prev
Back
Next →
← Prev
Back
Next →