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Imperial Library
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Index
Dedication
Contents
Introduction
Chapter 1: What Do We Mean by Frictionless?
Chapter 2: My Journey Toward Frictionlessness
Chapter 3: The Frictionless Elephants
Chapter 4: A Frictionless Experience
The End of the Line
The One-Click Move
Project Body Hair
The Most Comfortable Pair of Sweatpants Ever Made
Getting Personal
Men Have Skin and Feelings Too
When Your Best Customers Are “Potheads”
We’ve Got You Covered
Schooled by the Machine
Chapter 5: Frictionless Competition
Everybody Wins, Including Your Dog
The Four Seasons of Coworking
Start Your Startup Here
Disrupting Insurance the Artist’s Way
Decadent and Healthy
How to Ace “the Walgreens Test”
Chapter 6: Frictionless Organizations
The Organization Is the Product
What Office?
The Power of the Pivot
The Frictionless Fit
Chapter 7: The Frictionless YOU
The Courage to Learn
The CEO of Living Forever
Go with Your Gut
The Business of Orgasm
One Penny at a Time
Chapter 8: Frictionless Systems
Can I Put It on My Spaceship?
Eating Our Way Out of This Mess
Trillion-Dollar Triage
Changing the World from the Bottom Up
Designing a Community
Kicking People in the Wallet
We’re All Technologists Now
Conclusion
Acknowledgments
Notes
About the Authors
Card Page
Copyright
About the Publisher
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