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Index
Title Page
Copyright Statement
Dedication
A Note About The Series
Preface
Overview
CHAPTER 1: LAYING THE FOUNDATION FOR A MEMORABLE EVENT
Expanding on Your Social-Ability and Defining the Purpose
Selecting Your Team and Determining the Five “Ws”
Creating the Theme for the Right Experience
Pacing Yourself to Avoid Burnout
CHAPTER 2: MASTERING THE LOGISTICS
Tackling Basic Logistics for Large Events
Accommodating Home-Office Visits or Retreats
Taking the Guesswork out of Banquet Room Setup
Hiring Caterers Versus Catering Yourself
Learning Environment Seating Options
Removing Distractions and Potential Hazards
CHAPTER 3: INVITATION FUNDAMENTALS
Extending and Responding to Invitations
Protocol for Formal Invitations
Unraveling the “What to Wear” Dilemma
Interpreting Business Dress and Formal Attire
Creating Name Tags, Badges, and Security Passes
CHAPTER 4: ENGAGING ASSISTANCE AND IDENTIFYING DUTIES
How to Be a Corporate or Personal Concierge
Selecting the Introducer and the Master of Ceremonies
Receiving-Line Protocol for Formal Events
“Must Knows” for Being a Gracious Host or an Impeccable Guest
Tips for Bringing a Spouse or Attending an Event Solo
Accommodating Guests with Disabilities by Jennifer Longdon
CHAPTER 5: CULTURAL EVENTS AND AT-HOME ENTERTAINING
Theater Etiquette and Auditorium Seating
Rock Concerts and Music in the Park
At-Home Entertaining: from the Patio to the Dining Room
CHAPTER 6: SPORTING EVENTS, GAMES, AND OUTINGS
Basic Principles for Sporting Events
Close the Deal over a Game of Golf
The Team-Building Reality Experience
Good Sportsmanship, Indoors or Out: Rules for All Occasions
CHAPTER 7: APPLAUD, CELEBRATE, AND BENEFIT THOSE WHO SERVE YOU
Encouraging Camaraderie, Building Morale, and Handling Personal Situations
Steps to Enjoying a Worry-Free Soireé
Tips for Family-Focused Events
Weddings and the Workplace: What to Do and What Not to Do by Angela Gregory
CHAPTER 8: CONFERENCES, CONVENTIONS, AND TRADE SHOWS
Speaker Preparations
Arranging for Interpreters: the Invisible People
Making the Most of Luncheon and Event Sessions
Experiencing Trade Shows as Marketing Events
Attracting Prospects with Booth Charisma
Enjoying Safe Travel
CHAPTER 9: GESTURES OF APPRECIATION
Cultivate an Attitude of Gratitude and Appreciation
Gifting and Lasting Mementos
Gift Selection and Shopping Tips
CHAPTER 10: CUSTOMIZE YOUR CHECKLISTS AND JOURNALS
Checklist #1: Option A Establishing Communication to Finalizing Details
Checklist #2: Option B Information Gathering to Wrap-Up
Checklist #3: Audiovisual Checklist for AV Professionals, Planners, and Speakers by Greg Nosek
Checklist #4: Food and Beverage Planning by Larry P. Canepa and Haydee Pampal
Checklist #5: Gathering Data for Domestic and International Visitors
Checklist #6: Journal and Log
Simple Planning Forms
Review Quiz for Planning Your Event
In Summary
Author Letter
Acknowledgments
About Gloria Petersen
Endorsements
Resources
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