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Index
Cover Title Page Copyright Dedication Foreword Acknowledgments Preface Part One: Awareness: Heightened Awareness in a World Begging for BRIEF
Chapter 1: Why Brevity Is Vital
Get to the Point or Pay the Price Executive—Interrupted Who's Responsible for Adapting When the Message Is Not Being Heard? Timing Is of the Essence BRIEF Balance: The Harmony of Clear, Concise, and Compelling A BRIEF Timeout
Chapter 2: Mindful of Mind-filled-ness
Brevity Is Like an Instant Stress Release Battling Overcapacity 1. Information Inundation—The Water's Rising 2. Inattention—The Muscle Is Weakening 3. Interruption—The Rate Is Alarming 4. Impatience—The Ice Is Thinning What Does It All Mean? Your New Reality: There's No Time for a Slow Buildup Test Yourself Examination of Brevity A New Professional Standard Notes
Chapter 3: Why You Struggle with Brevity: The Seven Capital Sins
Why Is It So Difficult? 1. Cowardice 2. Confidence 3. Callousness 4. Comfort 5. Confusion 6. Complication 7. Carelessness
Chapter 4: The Big Bang of Brevity
A Success Story
Part Two: Discipline: How to Gain Discipline to Be Clear and Concise
Chapter 5: Mental Muscle Memory to Master Brevity
The Exercise of Brevity
Chapter 6: Map It: From Mind Mapping to BRIEF Maps
Your 11th Grade English Teacher Was Right An Outline Is Missing, and So Is the Sale Mind Mapping and the Modern Outline BRIEF Maps: A Practical Tool for Delivering Brevity How a BRIEF Map Can Be Used Wrong Approach: Bob Chooses to Share but Not to Prepare Right Approach: Bob Prepares a BRIEF Map and Maintains Executive Support BRIEF Maps: What's the Payoff? Notes
Chapter 7: Tell It: The Role of Narratives
I'm Tired of Meaningless and Meandering Corporate Jargon. I'm Ready for a Good Story. Where's the Disconnect? When a Story Is Missing The Birth of Narrative Mapping: A Way to Organize and Deliver Your Story Rediscovery of Narratives and Storytelling: Breaking through the Blah, Blah, Blah Listen, I'm Ready for a Story Think About Your Audience: Journalism 2.0 and the Elements of a Narrative Narrative Map (De)constructed Seeing and Hearing Is Believing: The Story of the Evolution of Commerce Notes
Chapter 8: Talk It: Controlled Conversations and TALC Tracks
Risky Business Trip Controlled Conversations Are a Game of Tennis, Not Golf TALC Tracks—A Structure for Balance and Brevity Be Prepared for Anything Audience, Audience, Audience
Chapter 9: Show It: Powerful Ways to Make a Picture Exceed a Thousand Words
Show-and-Tell: Which Would You Choose? You Can See the Shift Seeing Supersedes Reading A Visual Language Connect an Image with Your Story Momentary Magic: Infographics in Business Breakdown of Complex Information The Age of YouTube and Business TL; DR: Too Long; Didn't Read Notes
Chapter 10: Putting Brevity to Work: Grainger and the Al and Betty Story
Notes
Part Three: Decisiveness: Gaining the Decisiveness to Know When and Where to Be Brief
Chapter 11: Meeting You Halfway
Defeat the Villains of Meetings Meeting Villain #1: Time Meeting Villain #2: Type Meeting Villain #3: Tyrants Change the Format and Tone—Make It a Conversation Put BRIEF Back into a Briefing Notes
Chapter 12: Leaving a Smaller Digital Imprint
The Digital Flood BRIEF Hall of Fame: Verne Harnish From Social Media to Venture Capital Social Media Squeeze Notes
Chapter 13: Presenting a Briefer Case
Practicing What You Preach The Discipline of Brevity Putting the Power Back in PowerPoint Training as a TED Talk
Chapter 14: Trimming Your Sales (Pitch)
Shut Up and Sell Billboard on a Bumper Sticker Time to Be Convincing and Concise Cut to the Customer's Chase
Chapter 15: Whose Bright Idea Was That Anyway?
Your Big Idea A Mission-Critical Narrative Clear Picture with Radical Focus The Entrepreneur's Dilemma: Mixed Messages Tailor Your Pitch to Your Investor's Needs
Chapter 16: It's Never Really Small Talk
Brevity as a Conversational Life Raft Momentary Misgivings Stall Momentum Walk the Walk; Talk the Talk
Chapter 17: Help Wanted: Master of Brevity
Not the Time for Anxious Rambling Let Others Lead the Conversation Talking Your Way out of a Job Offer For the Candidate: For the Interviewer:
Chapter 18: I've Got Some Good News
Pay the Favor of Brevity Forward Let the Brilliance Shine Through Speak the Language of Success Get into the Habit of Saying, “Thank You”
Chapter 19: And the Bad News Is…
The Bright (and Brief) Side of Bearing Bad News Give It to Them Straight Serving up the S#&$ Sandwich
Chapter 20: Got-a-Minute Updates
The “Say-Do” Ratio Be Prepared to Be Lean and Drive Out Wasteful Words The Most Important Question: Why Am I Here?
Part Four: Being BRIEF Summary and Action Plan Resources About the Author Index
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