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Index
Contents
Introduction
Preface
1. Origins of Japanese Etiquette
2. The Role of Harmony
3. The Vertical Society
4. Samurai Legacies
5. Language in Japanese Etiquette
6. The Use of Names
7. Using Titles
8. When & How to Bow
9. Shaking Hands the Japanese Way
10. The Protocol of Seating
11. Dining Etiquette
12. The Japanese Way of Drinking
13. Paying Bar & Restaurant Bills
14. Public Etiquette
15. Electronic Etiquette
16. Using (& Surviving) Public Transportation
17. Bath & Toilet Protocol
18. The Importance of Gift Giving
19. Japan’s Home-Visiting Etiquette
20. Tea Ceremony Protocol
21. Japan’s Festival Culture
22. The Importance of the Apology
23. Expressing Appreciation
24. Dating in Japan
25. Wedding Customs
26. Wakes, Funerals & Memorial Services
27. Shrine & Temple Etiquette
28. Inns as Portals to Japan’s Past
29. The Art of Arts & Crafts
30. People-Watching
31. Japan’s Greening
32. Business in Japan
33. Business Etiquette—the Younger Generation
34. The Changing Role of Foreigners in the Workplace
35. Introductions & Relationships
36. Name Cards & How to Exchange Them
37. Vague Language
38. Criticism Taboos
39. The Pitfalls of Praise in Japan
40. Sayonara—“If it must be so!”
Glossary of Useful Terms
Glossary of IT Terms
Index
Copyright
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