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Imperial Library
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Index
Cover Page
Copyright
Table of Contents
Editor's Note
Thriving in the ‘New Normal’: A Roundtable Discussion
Why Holistic BPO Delivers Better Results
Transforming the User Experience Across the Financial Services Enterprise
Why Unified Risk Management is a Must in the Reset Economy
Mortgage-Loss Mitigation: A Proactive Approach
Rethinking the Business Model at European Banks
About Cognizant
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