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Index
COMPLEXITY AND THE NEXUS OF LEADERSHIP
LEVERAGING NONLINEAR SCIENCE TO CREATE ECOLOGIES OF INNOVATION
CONTENTS
LIST OF TABLE AND FIGURES
TABLE
FIGURES
CHAPTER 1
INTRODUCTION: A NEW SCIENCE OF LEADERSHIP
A COMPLEXITY SCIENCE OF GENERATIVE LEADERSHIP
COMPLEXITY SCIENCE EMPOWERS LEADERSHIP
THE ADAPTIVE POTENTIAL OF COMPLEXITY
THE CONTRIBUTION OF NONLINEAR SCIENCE
COMPLEXITY AND THE NEXUS OF LEADERSHIP: CORE THEMES
ECOLOGIES OF INNOVATION
INTERACTION RESONANCE WITHIN SOCIAL NETWORKS
DIFFERENCES, INFORMATION, AND NOVELTY GENERATION
CRITICAL PERIODS AND THEIR POTENTIAL FOR INNOVATION
EMERGENCE
BOUNDARIES AND CONSTRAINTS
CONCLUSION
NOTES
CHAPTER 2
CREATING ECOLOGIES OF INNOVATION
THE STORY OF NETFLIX
HOW NETFLIX CREATED AND UTILIZED AN ECOLOGY OF INNOVATION
GETTING DVD PLAYERS INTO AMERICAN HOMES
CEASING TO SELL DVDS, AND THE PARTNERSHIP WITH AMAZON.COM
ESTABLISHING A SUBSCRIPTION PLAN
REVENUE-SHARING AND SOLE DISTRIBUTOR AGREEMENTS WITH ENTERTAINMENT PRODUCTION FIRMS
THE WAL-MART DEAL
STRATEGIES FOR CREATING AN ECOLOGY OF INNOVATION
SEVEN MAIN FEATURES OF ECOSYSTEMS
1. Ecologies Are Systems of Difference
2. Diversity is the Source of Adaptability
3. An Ecology Is a Nexus Of Interacting Ecosystems
4. Ecosystems Require Interaction Resonance
5. Ecosystems Coevolve by Cooperative Strategies
Beneficial Interchanges: Symbiosis
The Environment Is not a Generic Background but a Nexus of Sub-Ecosystems
6. Ecosystems Thrive in a Disequilibrium World
7. Ecosystems Exist at Multiple Levels
THE CRUCIAL ROLE OF INTERACTION RESONANCE
OGANIZATIONAL RESONANCE
GENERATIVE LEADERSHIP IN ECOLOGIES OF INNOVATION—TWO EXAMPLES
CONCLUSION
NOTES
CHAPTER 3
LEADERSHIP IN THE CUSP OF CHANGE
CRITICALIZATION—ENTERING A CUSP OF CHANGE
STABILITY AND WHEN IT BREAKS DOWN
DRIVERS OF CRITICALIZATION—PERFORMANCE CRISIS AND ENTREPRENEURIAL OPPORTUNITY
THE ONSET OF INSTABILITY AND THE CUSP OF CHANGE
Opportunity tension as one driver of criticalization
Informational differences as a second driver of criticalization
DYNAMICS WITHIN THE CUSP OF CHANGE
ATTRACTORS AND THE APPEARANCE OF STABILITY
ATTRACTORS IN THE CRITICALIZATION PHASE
A MODEL OF CHANGING ATTRACTORS
HOW ONE ATTRACTOR CAN DISPLACE ANOTHER
A GAME THEORETICAL VIEW: DECISIONS IN THE CUSP OF CHANGE
TWOFOLD RESPONSES TO CRITICALIZATION
INCREMENTAL AND PUNCTUATED TRANSFORMATION
CONCLUSION: THE POWER OF ATTRACTORS
NOTES
CHAPTER 4
LEADING EMERGENCE
THE EMERGENCE OF THE SEED PROJECT
EMERGENCE AND INNOVATION IN COMPLEX SYSTEMS
FOUR PHASES OF EMERGENCE
SEEING THE EMERGENCE OF ORDER
Phase One: Disequilibrium Conditions
Phase Two: Amplifying Actions
Phase Three: Recombinations
Phase Four: Instituting Stabilizing Feedback
EMERGENCE AND INNOVATION AT STARBUCKS
FIRST PHASE: ENTREPRENEURSHIP AND DISEQUILIBRIUM
SECOND PHASE: AMPLIFYING ACTIONS
THIRD PHASE: RECOMBINATIONS
FOURTH PHASE: STABILIZING FEEDBACK
CONCLUSION
NOTES
CHAPTER 5
EXPERIMENTS IN NOVELTY
COMPLEX SYSTEMS GENERATE NOVELTY
EXPERIMENTS IN NOVELTY: FIVE FACTORS FOR GENERATIVE LEADERSHIP
1. Differences and the End of Group Think
Exploiting the Value of Difference
Engendering Difference through “Difference Questioning”
2. The Ubiquity of Experiments and the Power of Power Laws
Supporting Correlations
3. The Hidden Strength of Weak Signals
4. Leveraging Experiments Through Network Intercohesion
5. Increasing the Frequency of Experiments in Novelty
CONCLUSION: VALUING EXPERIMENTS IN NOVELTY ON THE VERGE
NOTES
CHAPTER 6
THE INNOVATIVE POWER OF POSITIVE DEVIANCE
POSITIVE DEVIANCE, POSITIVE DEVIANTS, AND EXPERIMENTS IN NOVELTY
THE PROGRAM OF POSITIVE DEVIANCE
ASSUMPTIONS AND OBJECTIVES
EIGHT LEADERSHIP RULES FOR HARNESSING POSITIVE DEVIANCE
CORPORATE EXAMPLES OF POSITIVE DEVIANCE IN ACTION
POSITIVE DEVIANCE AT MERCK: ERADICATING RIVER BLINDNESS
POSITIVE DEVIANCE AT MERCK’S LATIN AMERICAN SALES HEADQUARTERS
IT IS EASIER TO PRACTICE THAN TO THINK YOUR WAY TO A NEW BEHAVIOR
HOW POSITIVE DEVIANCE DIFFERS FROM BENCHMARKING
CONCLUSION: A GENERATIVE LEADERSHIP OF POSITIVE DEVIANCE
NOTES
CHAPTER 7
LEADING THROUGH SMART NETWORKS
A WORLD OF SOCIAL NETWORKS
MULTIPLIER EFFECTS AND THE IMPORTANCE OF DIFFERENCES
THE LENGTH OR “DEGREES OF SEPARATION” IN SOCIAL NETWORKS
FILTERS IN SOCIAL NETWORKS
AN OVERVIEW OF SOCIAL NETWORK STRUCTURES
DENSE CLUSTERS
HUB NETWORKS
RANDOM NETWORKS
SCALE-FREE NETWORKS
SMALL WORLD NETWORKS
SMART NETWORKS—A NEW MODEL OF ORGANIZING
ORGANIZING SMART NETWORKS—EXAMPLES
CONSTRUCTING SMART NETWORKS
Creating smaller worlds
CONSTRUCTING SMART NETWORKS TO FIGHT PENICILLIN RESISTANT BACTERIA
CONCLUSION: GENERATIVE LEADERSHIP FOR INNOVATION-FRIENDLY SOCIAL NETWORKS
NOTES
CHAPTER 8
APPLYING GENERATIVE LEADERSHIP TO YOUR ORGANIZATION
HOW TO CREATE AN ECOLOGY OF INNOVATION
INCREASE ENERGY FLOW ACROSS BOUNDARIES
ENACTING AN ECOSYSTEM
Increase and amplify differences in the ecology
Find the nexus of interaction and give it resonance
Pursue coevolution through symbiotic relationships
Be prepared for a disequilibrium, multileveled ride!
HOW TO LEVERAGE THE CUSP OF CHANGE
HOW TO LEAD EMERGENCE
Disequilibrium conditions
Amplifying actions
Recombinations
Stabilizing feedback
HOW TO GENERATE EXPERIMENTS IN NOVELTY
EMPHASIZE DIFFERENCES AND END “GROUP THINK”
INCREASE THE FREQUENCY OF EXPERIMENTS
MAKE THE MOST OF WEAK SIGNALS
DEVELOP NETWORK INTERCOHESION
CREATE MORE THROUGH POSITIVE DEVIANCE
SIX STEPS FOR LEVERAGING POSITIVE DEVIANCE
EIGHT RULES OF ENGAGEMENT FOR POSITIVE DEVIANCE
HOW TO CREATE SMART NETWORKS
PRACTICING GENERATIVE LEADERSHIP
BIBLIOGRAPHY
INDEX
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