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1.0 Introduction to ISO 9001:2015
2.0 Introduction to Process Based Auditing
3.0 The Audit Report
4.0 Documenting Evidence
5.0 Identification of Actions Required
6.0 The Word “Process” As Used by ISO
7.0 Risk Based Approach
8.0 Customer Oriented Process
9.0 Introduction to This Checklist
Part 1: System Overview Assessment
Part 2: Individual Process Checklists
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System Review
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$’Sales and Marketing
P’Product Development
S’Process Development
H’Human Resources
B’Purchasing
I’Quality Assurance
R’ Maintenance
W’ Materials Management - Shipping and Receiving
IT’ Information Technology
PR’ Product Realization(Ma nufacturing or Production)
PS’ Service Realization (Services and Retail)
IA’ Internal Audit
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