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Index
Cover Page About the Author Title Page Copyright Contents Introduction Section One It's not about you
Chapter 1 Where most people go wrong Chapter 2 A few thoughts on human nature Chapter 3 Getting to know your reader Chapter 4 A word about businesspeople Chapter 5 The B-word (and why it's so much better than the F-word)
Section Two What do you mean, you don't have a plan?
Chapter 6 Yes, but what are you trying to say? Chapter 7 Setting out your goals Chapter 8 A simple but powerful fast-food mnemonic for creating perfect plans Chapter 9 Understanding what you're really selling Chapter 10 The killer structure for every piece of copy you'll ever write—online or offline
Section Three What works? And what doesn't?
Chapter 11 What works Chapter 12 And what doesn't
Section Four OK, start writing
Chapter 13 The black arts (and a few magic words) Chapter 14 Why your sales copy should be like a bowl of Rice Krispies Chapter 15 Good English style for copywriting Chapter 16 Tone of voice: What it is and what to do with it Chapter 17 Why punctuation is a sales tool Chapter 18 Stuff you learned at school you can forget
Section Five Dressed to impress?
Chapter 19 Editing your work Chapter 20 Proof-reading Chapter 21 Checking readability Chapter 22 Layout—what you can do to help your reader Chapter 23 Design—what designers can do (and what you should never allow them to)
Section Six What now?
Chapter 24 My tips for action Chapter 25 How to brief an external copywriter Chapter 26 The last word
Appendix 1 Writing for the web—myths and realities Appendix 2 Copywriters’ reference sources Appendix 3 A note on the readability statistics for this book Acknowledgements
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