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Index
Cover
Title Page
Copyright
Dedication
Contents
Why the Word “Boss”?
Chapter 1 Being a Great Boss
Chapter 2 Do You Have What It Takes?
Chapter 3 Delegate and Elevate™
Chapter 4 Surrounding Yourself with Great People
Chapter 5 Leadership, Management and Accountability (LMA)
Chapter 6 The Five Leadership Practices™
Chapter 7 The Five Management Practices™
Chapter 8 The Quarterly Conversation
Chapter 9 The Four People Issues
Chapter 10 A Final Word on People
Tools Summary
Additional Resources
Acknowledgments
About the Authors
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