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Index
Cover
Title
Copyright
Preface
Contents
Acknowledgements
Foreword
Introduction
Part One: Your Biggest Changes When You Become A Manager
1. Are you ready to play a bigger game?
2. Charting your course
Part Two: Managing Yourself
3. Do you really know yourself?
4. What kind of leader do you wish to be?
5. Why EQ matters a great deal
6. Developing yourself
7. Time management
Part Three: Managing Team Members
8. Leadership is a relationship
9. How to delegate
10. The manager as coach
11. Coaching proficiencies
12. Giving feedback
13. Asking for feedback
Part Four: Managing Teams
14. Becoming a team leader
15. Forming and developing your team
16. Managing team dynamics
Part Five: Managing Key Relationships
17. The power of engagement
18. Leveraging cultural diversity
19. Managing conflict
20. Leading change
21. How to influence
22. Managing your boss
23. Managing other stakeholders
24. Managing organizational politics
Part Six: Becoming a More Complete Leader
25. The importance of self-renewal
26. Your Leadership Journey
Appendix One: A coaching conversation
Appendix Two: How bosses can facilitate successful transition for first-time managers
Appendix Three: Leveraging human capital for sustainable competitive advantage
Appendix Four: Leadership Turns Framework
Endnotes
Index
About the author
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