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Index
Cover
Title Page
Copyright
Language of the Heart
A Heart-to-Heart Talk
Language of the Heart
Introduction
On Jackals and Giraffes
“See Me Beautiful”
Observation vs. Evaluation
On “Power-With”
On Punishment and Violence
A Feeling Vocabulary
On Needs
On Requests vs. Demands
On Hearing Feelings and Needs—Empathic Connection
On Wonder and Green Jell-O
“Green Jell-O Song”
Summary
A Heart-to-Heart Talk
Introduction
Conveying No Criticism
Our Objective—Empathic Connection to Help Meet Everyone’s Needs
Hearing Feelings and Needs
The Gift of Your Presence
Make Clear, Present Requests
Checking to Be Sure the Message Is Received
How Gratitude Can Feel Like a Judgment
Summary
How You Can Use the NVC Process
Some Basic Feelings We All Have
About PuddleDancer Press
About CNVC and NVC
Trade Books From PuddleDancer Press
Trade Booklets From PuddleDancer Press
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