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Index
Cover
Title Page
Copyright
Publisher's Note
Dedication
Acknowledgments
About the Authors
Introduction
What You Need to Run Lync Server 2013
What's Inside
The Mastering Series
Conventions Used in This Book
How to Contact the Authors
Part 1: Fundamentals
Chapter 1: What's in Lync?
Understanding the Lync 2013 Client
Understanding Lync Server 2013
Understanding the Voice Capabilities
Understanding the Unified Communications Managed API Capabilities
The Bottom Line
Chapter 2: Standards and Protocols
Understanding SIP's Origins
The Session Initiation Protocol in Depth
The Bottom Line
Chapter 3: Security
Securing External Access
Understanding Core Security
Providing Security Administratively
The Bottom Line
Chapter 4: Clients
Lync User Clients
Client Configuration
Discovery and Connection
Persistent Chat Client
Lync Conferencing Clients
Legacy Clients
The Bottom Line
Part 2: Getting Lync Up and Running
Chapter 5: Planning Your Deployment
Capturing the Requirements
Using the Capacity Planning Toolset
Using Topology Builder
Installation Prerequisites
The Bottom Line
Chapter 6: Installation
Getting Up and Running with Standard Edition
Post-Deployment Tasks
Configuring External Access
Enterprise Deployments
The Bottom Line
Chapter 7: Migration and Upgrades
Understanding Migration
Considering Client Pain Points
Migrating to Lync
The Bottom Line
Part 3: Administration
Chapter 8: Introduction to PowerShell, the Lync Management Shell, and Regular Expressions
Why Use PowerShell?
Understanding Command Syntax
Managing Output
Running Scripts
Regular Expressions
The Bottom Line
Chapter 9: Role-Based Access Control
RBAC Overview
Understanding Lync's Standard Roles
Creating New Roles
Manipulating Roles
The Bottom Line
Chapter 10: User Administration
User Configuration Basics
Understanding Lync Policies
Manipulating Policies
Choosing the Right Policy for the Job
The Bottom Line
Chapter 11: Archiving and Monitoring
Deploying the Architecture for Archiving and Monitoring
Interpreting the Monitoring Server Reports
Service Monitoring with the Management Pack
The Bottom Line
Chapter 12: Troubleshooting
Troubleshooting Basics
Introducing Tracing
Other Troubleshooting Options
The Bottom Line
Part 4: Voice
Chapter 13: Getting Started with Voice
The Back Story
Understanding the Voice Capabilities
Understanding the Voice Architecture
Configuring Enterprise Voice
The Bottom Line
Chapter 14: Call Admission Control
Understanding Call Admission Control
Designing for Call Admission Control
Configuring Call Admission Control
Identifying Calls on a Network
Reporting on Call Admission Control
The Bottom Line
Chapter 15: E911 and Location Information Services
Understanding E911
Configuring E911
Location Information
The Bottom Line
Chapter 16: Extended Voice Functionality
Dial-In Conferencing
Response Groups
Call Park
Unassigned Numbers
The Bottom Line
Part 5: Integration
Chapter 17: Exchange and SharePoint
Integrating Lync with Exchange
Integrating Lync with SharePoint
Lync Development
The Bottom Line
Chapter 18: Hybrid Deployments
The History of Lync Online
What Is Hybrid Voice?
How Does Lync Online Work?
Configuring Lync Hybrid Voice
Troubleshooting Lync Hybrid Voice
The Bottom Line
Chapter 19: Third-Party Integration
Connecting to Telephony Systems via a Gateway
Integrating with Your PBX
Using RCC to Integrate with Your PBX
Deploying a Survivable Branch Appliance
Connecting to Other External Systems via XMPP Federation
Using Third-Party Software Enhancements
The Bottom Line
Part 6: Mobile Devices
Chapter 20: Mobility
Mobile Client Capability
Managing Mobile Clients
Deploying and Configuring Mobility on Lync Server 2013
The Bottom Line
Chapter 21: Telephony Devices
USB Devices
IP Desk Phones
Meeting Room Devices
Video Endpoints
Integrating with Hardware Video Conferencing Platforms
The Bottom Line
Appendixes
Appendix A: The Bottom Line
Chapter 1: What's in Lync?
Chapter 2: Standards and Protocols
Chapter 3: Security
Chapter 4: Clients
Chapter 5: Planning Your Deployment
Chapter 6: Installation
Chapter 7: Migration and Upgrades
Chapter 8: Introduction to PowerShell, the Lync Management Shell, and Regular Expressions
Chapter 9: Role-Based Access Control
Chapter 10: User Administration
Chapter 11: Archiving and Monitoring
Chapter 12: Troubleshooting
Chapter 13: Getting Started with Voice
Chapter 14: Call Admission Control
Chapter 15: E911 and Location Information Services
Chapter 16: Extended Voice Functionality
Chapter 17: Exchange and SharePoint
Chapter 18: Hybrid Deployments
Chapter 19: Third-Party Integration
Chapter 20: Mobility
Chapter 21: Telephony Devices
Appendix B: Adoption
Understanding the Power of UC
Introducing Lync to Your Business
Appendix C: Using Persistent Chat Effectively
Introduction to Persistent Chat
Examples of Role-Based Solutions for Persistent Chat
Examples of Industry-Based Solutions for Persistent Chat
Better “Unification” of Data
What Is MindLink?
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