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Index
Cover
Title Page
Contents
Rory’s Rules of Alchemy
Prologue: Challenging Coca-Cola
The Case for Magic
Introduction: Cracking the (Human) Code
Introducing Psycho-Logic
Some Things Are Dishwasher-Proof, Others Are Reason-Proof
Crime, Fiction and Post-Rationalism: Or Why Reality Isn’t Nearly as Logical as We Think
The Danger of Technocratic Elites
On Nonsense and Non-Sense
The Opposite of a Good Idea Can Be a Good Idea
Context Is Everything
The Four S-es
Why We Should Ignore Our GPS
Part 1: On the Uses and Abuses of Reason
1.1: The Broken Binoculars
1.2: I Know It Works in Practice, but Does It Work in Theory? On John Harrison, Semmelweis and the Electronic Cigarette
1.3: Psychological Moonshots
1.4: In Search of the ‘Real Why?’ Uncovering Our Unconscious Motivations
1.5: The Real Reason We Clean Our Teeth
1.6: The Right Thing for the Wrong Reason
1.7: How You Ask the Question Affects the Answer
1.8: ‘A Change in Perspective Is Worth 80 IQ Points’
1.9: Be Careful with Maths: Or Why the Need to Look Rational Can Make You Act Dumb
1.10: Recruitment and Bad Maths
1.11: Beware of Averages
1.12: What Gets Mismeasured Gets Mismanaged
1.13: Biased about Bias
1.14: We Don’t Make Choices as Rationally as We Think
1.15: Same Facts, Different Context
1.16: Success Is Rarely Scientific – Even in Science
1.17: The View Back Down the Mountain: The Reasons We Supply for Our Experimental Successes
1.18: The Overuse of Reason
1.19: An Automatic Door Does Not Replace a Doorman: Why Efficiency Doesn’t Always Pay
Part 2: An Alchemist’s Tale (Or Why Magic Really Still Exists)
2.1: The Great Upside of Abandoning Logic – You Get Magic
2.2: Turning Lead into Gold: Value Is in the Mind and Heart of the Valuer
2.3: Turning Iron and Potatoes into Gold: Lessons from Prussia
2.4: The Modern-Day Alchemy of Semantics
2.5: Benign Bullshit – and Hacking the Unconscious
2.6: How Colombians Re-Imagined Lionfish (With a Little Help from Ogilvy and the Church)
2.7: The Alchemy of Design
2.8: Psycho-Logical Design: Why Less Is Sometimes More
Part 3: Signalling
3.1: Prince Albert and Black Cabs
3.2: A Few Notes on Game Theory
3.3: Continuity Probability Signalling: Another Name for Trust
3.4: Why Signalling Has to Be Costly
3.5: Efficiency, Logic and Meaning: Pick Any Two
3.6: Creativity as Costly Signalling
3.7: Advertising Does Not Always Look Like Advertising: The Chairs on the Pavement
3.8: Bees Do It
3.9: Costly Signalling and Sexual Selection
3.10: Necessary Waste
3.11: On the Importance of Identity
3.12: Hoverboards and Chocolate: Why Distinctiveness Matters
Part 4: Subconscious Hacking: Signalling to Ourselves
4.1: The Placebo Effect
4.2: Why Aspirin Should Be Reassuringly Expensive
4.3: How We Can ‘Hack’ What We Can’t Control
4.4: ‘The Conscious Mind Thinks It’s the Oval Office, When in Reality It’s the Press Office’
4.5: How Placebos Help Us Recalibrate for More Benign Conditions
4.6: The Hidden Purposes Behind Our Behaviour: Why We Buy Clothes, Flowers or Yachts
4.7: On Self-Placebbing
4.8: What Makes an Effective Placebo?
4.9: The Red Bull Placebo
4.10: Why Hacking Often Involves Things That Don’t Quite Make Sense
Part 5: Satisficing
5.1: Why It’s Better to Be Vaguely Right than Precisely Wrong
5.2: (I Can’t Get No) Satisficing
5.3: We Buy Brands to Satisfice
5.4: He’s Not Stupid, He’s Satisficing
5.5: Satisficing: Lessons from Sport
5.6: JFK vs EWR: Why the Best Is Not Always the Least Worst
Part 6: Psychophysics
6.1: Is Objectivity Overrated?
6.2: How to Buy a Television for Your Pet Monkey
6.3: Lost and Gained in Translation: Reality and Perception as Two Different Languages
6.4: Mokusatsu: The A-Bomb, the H-Bomb and the C-Bomb
6.5: Nothing New under the Sun
6.6: When It Pays to Be Objective – and When It Doesn’t
6.7: How Words Change the Taste of Biscuits
6.8: The Map Is Not the Territory, but the Packaging Is the Product
6.9: The Focusing Illusion
6.10: Bias, Illusion and Survival
6.11: How to Get a New Car for £50
6.12: Psychophysics to Save the World
6.13: The Ikea Effect: Why It Doesn’t Pay to Make Things Too Easy
6.14: Getting People to Do the Right Thing Sometimes Means Giving Them the Wrong Reason
Part 7: How to Be an Alchemist
7.1: The Bad News and the Good News
7.2: Alchemy Lesson One: Given Enough Material to Work On, People Often Try to Be Optimistic
7.3: Sour Grapes, Sweet Lemons and Minimising Regret
7.4: Alchemy Lesson Two: What Works at a Small Scale Works at a Large Scale
7.5: Alchemy Lesson Three: Find Different Expressions for the Same Thing
7.6: Alchemy Lesson Four: Create Gratuitous Choices
7.7: Alchemy Lesson Five: Be Unpredictable
7.8: Alchemy Lesson Six: Dare to Be Trivial
7.9: Alchemy Lesson Seven: In Defence of Trivia
Conclusion: On Being a Little Less Logical
Solving Problems Using Rationality Is Like Playing Golf With Only One Club
Finding the Real Why: We Need to Talk about Unconscious Motivations
Rebel against the Arithmocracy
Always Remember to Scent the Soap
Back to the Galapagos
Endnotes
About the Author
Copyright
About the Publisher
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