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Index
Things That Make Us Smart
Copyright
Table of Contents
Chapter Notes and Book Design
Preface
A Quartet of Books
A Personal Note
Acknowledgments
One: A Human-Centered Technology
Toward a Human-Centered View of Technology and People
Two Kinds of Cognition
Two: Experiencing the World
Experiential and Reflective Cognition
Two Kinds of Cognition, Three Kids of Learning
Accretion
Tuning
Restructuring
Optimal Flow
Three: The Power of Representation
Cognitive Artifacts
Matching the Representation to the Task
How Representations Aid Information Access and Computation
Example: Medical Prescriptions
Representing Number
Additive and Substitutive Representations
Naturalness and Experiential Condition
Four: Fitting the Artifact to the Person
Surface and International Representation
Properties of Surface Representations
The Tower of Hanoi, Oranges, and Coffee Cups
Fitting the Representation to the Task
Graphic Representations
Psychological Scales and Representation
Digital Versus Analog Displays
Fitting the Representation to the Person
Technologies Have Affordances
Five: The Human Mind
The Origin of Human Intelligence
Human Cognition
The Power of Stories
Error
Tunnel Vision
Six: Distributed Cognition
Disembodied Intelligence
In the World, Impossible Things Are Possible
Why Accuracy Is Not Always Important
Seven: A Place for Everything, and Everything in its Place
The Vertical Filing Cabinet: A Technological Breakthrough
Organizing Knowledge
Navigating through Cyberspace
The Electronic Library
Eight: Predicting the Future
Examining the Past
The Accuracy of Predictions
The Time Frame of Predictions
Predicting the Future
Problem Areas
The Power to Fantasize
Science Fiction and the Technologies for Interacting with Machines*
Multiple Minds
Why Is It More Fun to Read about the New Technologies than to Use Them?
Nine: Soft and Hard Technology
Machine-Centered versus Human-Centered Views
The Language of Logic
Soft versus Hard Technology
The Telephone System
Appropriate Technology
The Stamp Machine
Rabbit
Ten: Technology Is Not Neutral
Is the Medium the Message?
Reflective Thought
Appropriate Use of Technology
The Human Side of Technology
Making Technology Humane
Chapter Notes
References
More from Don Norman
Connect with Diversion Books
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