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Index
Cover
Title Page
Copyright
About the Authors
Contents
Map of Spain
Introduction
Key Facts
Chapter 1: Land and People
A Geographical Snapshot
Climate
Regional Points of View
A Brief History
The Regions
Major Cities
Chapter 2: Values and Attitudes
The Family
Friends and Acquaintances
Pride, Honor, and Machismo
Beating the System
Egotism
Tolerance and Prejudice
Religion
Living for the Moment
Manners
Chapter 3: Customs and Traditions
Public Holidays
The Festival Calendar
Pilgrimages and Fairs
Other Customs
Flamenco
Bullfighting
Chapter 4: Making Friends
Language Classes
Expatriate Clubs
Sports and Other Groups
The Neighbors
English-Language Publications
Chapter 5: The Spanish at Home
Spanish Homes
The Household
The Daily Shopping
Daily Life
Education
Television
The Press
Chapter 6: Time Out
Shopping for Pleasure
Eating Out
Food and Drink
Table Manners
Nightlife
Cultural Activities
Sports
Lottery and Gambling
Chapter 7: Traveling
Flying
Driving
Rules of the Road
Trains
Interurban Buses
Urban Transport
Where to Stay
Health and Insurance
Chapter 8: Business Briefing
Company Organization and Behavior
Business Style
Women in Business
The Business Relationship
Flexibility
Making Appointments
Communication Style
Meetings
Presentations
Planning and Control
Business Entertaining
Gift Giving
The Bottom Line
Chapter 9: Communicating
Language
Speaking Spanish
Face to Face
Services
Conclusion
Resources
Further Reading
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