Jack: Straight from the Gut

Contents

Author’s Note

SECTION I. EARLY YEARS

1. Building Self-Confidence

2. Getting Out of the Pile

3. Blowing the Roof Off

4. Flying Below the Radar

5. Getting Closer to the Big Leagues

6. Swimming in a Bigger Pond

SECTION II. BUILDING A PHILOSOPHY

7. Dealing with Reality and “Superficial Congeniality”

8. The Vision Thing

9. The Neutron Years

10. The RCA Deal

11. The People Factory

12. Remaking Crotonville to Remake GE

13. Boundaryless: Taking Ideas to the Bottom Line

SECTION III. UPS AND DOWNS

15. Too Full of Myself

16. GE Capital: The Growth Engine

17. Mixing NBC with Light Bulbs

18. When to Fight, When to Fold

SECTION IV. GAME CHANGERS

19. Globalization

20. Growing Services

21. Six Sigma and Beyond

SECTION V. LOOKING BACK, LOOKING FORWARD

23. “Go Home, Mr. Welch”

24. What This CEO Thing Is All About

25. A Short Reflection on Golf

26. “New Guy”

Acknowledgments