Chapter 1: Systems Librarianship 101: Defining Systems Librarianship
Library Skills and Communication
Yes, You Are a Systems Librarian
Systems Librarians As Change Agents
Chapter 2: Systems Librarianship 102: Desktop Software You May Need to Master
Chapter 3: Systems Librarianship 103: Web Applications You May Need to Master
Chapter 4: Systems Librarianship 104: Other Technical Areas You May Need to Master
Integrated Library System Management
Antivirus and Workstation Security
Chapter 5: Organization of Knowledge
Chapter 6: Research Techniques
Dealing With Technical Support
Researching Technology Purchases
Chapter 8: Instruction Techniques
Community College and Computer Training Center Classes
Funding Training Opportunities
Chapter 10: Administration and Management
Chapter 11: Integrated Library System Migration
Selecting a Vendor and/or Product
Negotiating a Promotion (or a Raise)
Appendix A: Accidental Systems Librarian Survey