INDEX

act, 15–17

action, 15–17, 66

—consequential, 68

—generalized, 67

—implicative, 67

—physical, 67

aligning actions, 89

arousal, 17

attributional style, 55–56

attribution processes, 48

communication

—direct, 110

—explicit, 110

—implicit, 109

—indirect, 109

competition, 156

cooperation, 156

culture, 100–104

—high context, 109

—low context, 109

—material, 101

—nonmaterial, 101

declarative questions, 160

embarrassment, 85–89

emotion, 17, 85

ethnocentrism, 122

Freudian slips, 18

fundamental attribution error, 49

gender, 148

—and humor, 160

—and social expectations, 149

—and talk, 156

hedging actions, 82

humor, 160

indirect speech, 22, 159

insults, 144

interpretation, 72

—over, 72

—under, 72

interruption, 61, 140

irony, 20

judgment heuristics, 47

language use

—cultural differences in, 104

linguistic slips, 19

microculture, 102

miscoordinated responses, 78–83

misunderstanding, 4, 90

—as process, 5

motives, 47

narrative structure, 106

nonunderstanding, 5

nonverbal gestures, 116

norms of address, 127–128

paranoia, 72

perception, 33–40

—actor-observer difference, 38

personality, 26–27

—extroverted, 26

—introverted, 26

power, 137

—formal, 137

—informal, 137

race and ethnicity, 136–145

—interaction styles, 137

—nonverbal gestures, 141

—styles of discourse, 139

role-taking, 39, 42–43

sarcasm, 20

schema, 33, 36

self-fulfilling prophecy, 83

self-monitoring, 50

—scale, 63

sex-roles, 149–153

shame, 85–89

signifying, 142

silence, 57, 107

social class, 124–132

—hidden injuries of, 133

—and lifestyle, 124–126

—and speech, 129

socialization, 148

space, 111

speech errors, 19

subculture, 102

tag questions, 159

time, 114

—and monochrome cultures, 116

—and polychronic cultures, 116