NB: page numbers in italic indicate figures or tables
Achor, Shawn (i)
Alexander, Franz (i)
algorithmic tasks (i)
Alice in Wonderland (i)
Allen, Woody (i)
Alliss, Peter (i)
amygdala (i), (ii), (iii), (iv), (v)
Anglo American (i)
Antonuccio, David et al (i)
apathy (i)
appreciation skill (i)
appreciating yourself (i), (ii), (iii)
fixed vs growth mindsets (i)
self-criticism (i)
Ariely, Dan (i)
Ariely, Dan et al (i)
Aristotle (i)
Armour, John Andrew (i)
Armour, John Andrew and Ardell, Jeffrey (i)
Arnetz, Bengt and Ekman, Rolf (i)
atrial natriuretic peptide (ANP) (i)
Attenborough, David (i)
autonomic nervous system (ANS) (i), (ii), (iii)
acetylcholine (‘play dead’) (i)
adrenaline (‘flight’) (i)
noradrenaline (‘fight’) (i)
Bales, Robert (i)
Ballmer, Steve (i)
Barclays (i)
Barton, Dominic (i)
Bass, Bernard (i)
Becker, Gary (i)
Ben-Shahar, Tal (i)
Beresford, Dave (i)
Berman, Saul (i)
BHP Billiton (i)
‘biological oscillators’ (i)
Birchall, Amy (i)
Black, Simone (i)
Blair, Tony (i)
Bly, Robert (i)
Bolletino, Ruth and LeShan, Lawrence (i)
Boneva, Roumiana et al (i)
boredom (i)
Boyatzis, Richard (i)
Goleman, Daniel, Boyatzis, Richard and McKee, Annie (i)
BP (i)
Branson, Richard (i)
BREATHE skill (i)
aspects of breathing (i), (ii)
biofeedback software (i)
BREATHE acronym (i)
breathing and cardiac coherence (i), (ii), (iii), (iv)
impact of (i)
location of attention (i)
rhythm (i)
smoothness (i)
Brown, Adrian (i)
Brown, Alan (i)
Brown, Brené (i)
Bruckheimer, Jerry (i)
Buckingham, Marcus and Coffman, Curt (i)
Burj Khalifa (i)
Burton, Wayne et al (i)
Bush, George (i)
Cameron, David (i)
Campbell, Joseph and Moyers, Bill (i)
Cantin, Marc and Genest, Jacques (i)
Carroll, Lewis (i)
Cartwright, Dorwin and Zander, Alvin (i)
Carver, Charles, Scheier, Michael and Weintraub, Jagdish (i)
Carville, James (i)
Casualty (i)
Cheshire, Ian (i)
Childre, Doc and Martin, Howard (i)
Christensen, Clay et al (i)
Christensen, Clay, Allworth, James and Dillon, Karen (i), (ii), (iii)
Clinton, Hilary (i)
Coates, John (i), (ii), (iii), (iv), (v), (vi), (vii)
Cockerill, Harry (i), (ii), (iii), (iv), (v)
Cockerill, Harry, Schroder, Tony and Hunt, John (i)
cognitive coherence (i)
‘coherence’
cognitive coherence (i)
coherent leaders (i)
definition of (i)
emotional coherence (i)
‘flow state’ (i)
and performance (i)
physiological coherence (i), (ii)
‘stable variability’ (i)
Collins, Jim (i)
Colvin, Geoff (i)
connectors (i)
Cook-Greuter, Suzanne (i), (ii), (iii), (iv), (v), (vi)
Wilber, Ken, Cook-Greuter, Suzanne, Torbert, William and Kegan, Robert (i)
Cooper, Bradley (i)
Cowen, Chris and Beck, Don (i)
Croghan, JH and Lake, DG (i)
‘crossing the threshold’ (i)
Csikszentmihalyi, Mihaly (i), (ii), (iii)
Goleman, Daniel and Dalai Lama (i)
Damasio, Antonio (i)
Davidson, Richard (i)
Davidson, Richard and Begley, Sharon (i)
De Dreu, Carston and Weingart, Laurie (i)
Deci, Edward (i)
Deepu, Chacko et al (i)
Dekker, Jacqueline et al (i), (ii)
Devan, Janamitra, Millan, Anna Kristina and Shirke, Pranav (i)
DHL (i)
Dispenza, Joe (i)
distraction strategies
affairs (i)
exercise (i)
materialism (i)
Dowrick, Stephanie (i)
Draper, Robert (i)
DSGi (i)
Dweck, Carol (i)
Dyson (i)
Dyson, James (i)
easyJet (i), (ii), (iii), (iv), (v)
benefit of (i)
deposits and withdrawals (i)
self-criticism (i)
E-diary (i)
negative emotions (i)
positive emotions (i)
primary and secondary emotions (i)
ego development model (i)
Elkind, Peter and McLean, Bethany (i)
Ellamil, Melissa et al (i)
Emmons, Robert (i)
emotional and social intelligence (ESQ) (i), (ii)
Emotional and Social IQ Profile (ESQ) (i)
emotional coherence (i)
emotional networks (i)
E-Myth (i)
energy management (i)
BREATHE skill (i)
aspects of breathing (i), (ii)
biofeedback software (i)
BREATHE acronym (i)
breathing and cardiac coherence (i), (ii), (iii), (iv)
impact of (i)
location of attention (i)
rhythm (i)
smoothness (i)
benefit of (i)
deposits and withdrawals (i)
self-criticism (i)
energy, source of (i)
ST segment of heart beat (i)
heart rate variability (HRV) (i)
and brain function (i)
and death and illness (i)
and the ‘DIY lobotomy’ (i), (ii)
and energy levels (i)
and performance (i), (ii), (iii)
vs pulse rate (i)
electrical oscillations of (i)
entrainment and synchronization (i)
heart facts (i)
hormones produced by (i)
multiple functions of (i)
neural network of (i)
summary (i)
vs time management (i)
Engel, George (i)
Enlightened Leadership (i), (ii)
ages of humanity (i)
dormant potential (i), (ii), (iii)
horizontal vs vertical development (i), (ii)
lines of development (i), (ii), (iii), (iv), (v), (vi), (vii), (viii)
evolution of
emergent leadership (i)
Enlightened Leadership (i)
evolving leadership (i)
commercial performance (i)
gravity grid (i), (ii), (iii), (iv)
market leadership (i)
people leadership (i)
personal performance (i)
skills and intelligences of (i), (ii)
emotional intelligence (i)
interpersonal skills (i)
IQ and talent (i)
Multiple Intelligence Theory (i)
personal skills (i)
physical skills (i)
VUCA (Volatile, Uncertain, Complex and Ambiguous) world (i), (ii)
ER (i)
Ericsson, K Anders, Krampe, Ralf and Tesch-Römer, Clemens (i)
Everson, Susan et al (i)
Eysenck, Hans (i)
Fawzy, Fawzy I (i)
‘fight or flight’ see autonomic nervous system (ANS)
First Quantum Minerals Ltd (i), (ii)
Fisher, Kimball (i)
Fleming, Alexander (i)
‘flow state’ (i)
Frankl, Victor (i)
Friedman, Milton (i)
frontal lobe (i)
functional networks (i)
G4S (i)
Gage, Phineas (i)
Gandhi, Mohandas (i)
ganglia (i)
Garcia, Sergio (i), (ii), (iii), (iv)
Gardner, Howard (i)
Gerber, Michael (i)
Gerritsen, J et al (i)
Gladwell, Malcolm (i), (ii), (iii)
Glassman, Alexander and Shapiro, Peter (i)
Goethe, Johann Wolfgang Von (i)
Goffee, Robert and Jones, Gareth (i)
Goleman, Daniel and Dalai Lama (i)
Goleman, Daniel, Boyatzis, Richard and McKee, Annie (i)
Grant Thornton (i)
Graves, Clare (i), (ii), (iii), (iv)
Grossarth-Maticek, Ronald (i)
guolaosi (i)
Haidt, Jonathan (i)
Hameroff, Stuart (i)
Hameroff, Stuart and Penrose, Roger (i), (ii)
Harlow, Harry (i)
Harrington, Padraig (i)
health and happiness management (i)
cancer (i)
conditioning (i)
and business (i)
control (i)
depression (i)
E-diary (i)
negative emotions (i)
positive emotions (i)
primary and secondary emotions (i)
Emotional and Social IQ Profile (ESQ) (i)
GHQ12 (i)
emotional mastery, benefits of (i)
decision making (i)
health and well-being (i)
leadership presence (i)
meaning and purpose (i)
motivation and resilience (i)
quality of life (i)
relationships (i)
sense of self (i), (ii), (iii)
thought (i)
exercise (i)
guolaosi (i)
heart disease (i)
karoshi (i)
‘magic bullet’ approach (i)
MASTERY (i)
access to emotions (i)
action, provoking (i)
process (i)
worksheet (i)
and mismanaged emotion (i), (ii)
emotional literacy (i)
emotional suppression (i)
emotions vs feelings (i)
men vs women in business (i)
vicious and productive cycles (i)
nutrition (i)
positive energy practice (PEP) (i), (ii)
‘positive psychology’ (i)
post-traumatic growth (i)
smoking (i)
summary (i)
Theory X (i)
Theory Y (i)
‘vertical coherence’ (i)
heart rate variability (HRV) (i)
and brain function (i)
and death and illness (i)
and the ‘DIY lobotomy’ (i), (ii)
and energy levels (i)
and performance (i), (ii), (iii)
vs pulse rate (i)
Henry, James (i)
Henry, James, Stephens, Patricia and Ely, Daniel (i)
‘hero to zero’ phenomenon (i)
heuristic tasks (i)
Hewlett–Packard (HP) (i)
High Performance Managerial Competencies framework (HPMC) (i)
Ho, Mae-Wan, Popp, Fritz and Warnke, Ulrich (i)
Hofstede, Gert (i)
Holacracy (i)
Holacratic governance (i)
purpose-driven board, the (i)
roles and accountabilities under (i)
Holacratic process (i)
Hollenbeck, George, McCall, Morgan and Silzer, Robert (i)
Holmes, Thomas and Rahe, Richard (i)
holographic brain, the (i)
‘cognitive blink’ (i)
and the heart signal (i)
Homer (i)
Horta-Osório, António (i), (ii), (iii)
Hoy, Chris (i)
Hunt, Orlagh (i)
Huygens, Christiaan (i)
Hy, L-Xufn, Loevinger, Jane and Hy, Le Xuan (i)
Ikai, Michio and Steinhaus, Arthur (i)
ING (i)
innovation (i)
Institute of Directors (i)
integration, of systems (i), (ii)
Jacques, Elliot (i)
James, William (i)
JD Wetherspoon (i)
Jobs, Steve (i)
Johnson, Bradford, Manyika, James and Yee, Lareina (i)
Jung, Rex et al (i)
Kahneman, Daniel and Deaton, Angus (i)
Kaipa, Prasad and Radjou, Navi (i), (ii)
karoshi (i)
Katz, Daniel, MacCoby, Nathan and Morse, Nancy (i)
Katzenbach, Jon and Smith, Douglas (i)
Kegan, Robert and Lahey, Lisa (i)
Wilber, Ken, Cook-Greuter, Suzanne, Torbert, William and Kegan, Robert (i)
Kiecolt-Glaser, Janice et al (i)
Kim, W Chan and Mauborgne, Renée (i), (ii)
Kindler, Jeff (i)
Kingfisher (i)
Kleiger, Robert et al (i)
Koestler, Arthur (i)
Kohlberg, Lawrence (i)
Kohn, Alfie (i)
Kounios, John et al (i)
Kübler-Ross, Elisabeth (i)
Kubzansky, Laura et al (i)
Landau, Elizabeth (i)
Langer, Ellen (i)
Lashley, Karl (i)
Lazarus, Richard and Folkman, Susan (i)
Leadership Energy Profile (LEP) (i), (ii)
leadership networks (i)
Leadership Values Profile (LVP) (i), (ii), (iii)
Le Fanu, James (i)
LeShan, Lawrence (i)
Bolletino, Ruth and LeShan, Lawrence (i)
Levitin, Daniel (i)
Levy, Sandra et al (i)
Lewis, Michael (i), (ii), (iii)
Life on Earth (i)
Limb, Charles and Braun, Allen (i)
Limitless (i)
Lipman, Maureen (i)
Lloyds Banking Group (i), (ii), (iii)
Loevinger, Jane (i)
Hy, L-Xufn, Loevinger, Jane and Hy, Le Xuan (i)
Malik, Marek and Camm, John (i)
Maltz, Maxwell (i)
Man’s Search for Meaning (i)
Mandela, Nelson (i)
MAP skill (i)
appreciation, effect of (i)
playback, rules of (i)
Marmot, Michael (i)
Martin, Tim (i), (ii), (iii), (iv)
MASTERY (i)
access to emotions (i)
action, provoking (i)
process (i)
worksheet (i)
‘matrix management’ (i)
mavens (i)
Maxey, Henry (i)
Mayor, David and Micozzi, Marc (i)
McCall, Carolyn (i)
McGregor, Douglas (i)
McIlroy, Rory (i)
McKinsey and Co (i), (ii), (iii)
McVeigh, Karen (i)
Mehrabian, Albert (i)
Michaels, Ed, Handfield-Jones, Helen and Axelrod, Beth (i)
Middleton, Julia (i)
Morrison, Ken (i)
Multiple Intelligence Theory (i)
multiple-trial learning (i)
Murray, Christopher and Lopez, Alan (i)
Nabi, Hermann et al (i)
Napster (i)
network analysis (i)
emotional networks (i)
functional networks (i)
leadership networks (i)
neuroendocrine system (NE) (i), (ii), (iii)
cortisol (i)
dehydroepiandrosterone (DHEA) (i)
neuropeptides (i)
Norman, Greg (i)
Norretranders, Tor (i)
Northern Rock (i)
O’Dea, John (i)
Obama, Barack (i), (ii), (iii), (iv)
occipital lobe (i)
Orange (i)
oxytocin (i)
Paget, James (i)
Papez, James (i)
parietal lobe (i)
Parker, Sean (i)
Pavlov, Ivan (i)
Penrose, Roger (i)
Pert, Candace (i)
Peterson, Randall et al (i)
Petrie, Nick (i)
Pettingale, K W et al (i)
Pfizer (i)
Phipps, Carter (i)
autonomic nervous system (ANS) (i), (ii), (iii)
acetylcholine (‘play dead’) (i)
adrenaline (‘flight’) (i)
noradrenaline (‘fight’) (i)
definition of (i)
‘e-motion’ (i)
neuroendocrine system (NE) (i), (ii), (iii)
cortisol (i)
dehydroepiandrosterone (DHEA) (i)
physiological coherence (i), (ii)
physiological signals (i)
relationship between thinking and feeling (i)
see also heart rate variability (HRV)
Piaget, Jean (i)
Plutchik, Robert (i)
Poleman, Paul (i)
positive energy practice (PEP) (i), (ii)
Pribram, Karl (i)
Prochaska, James, Norcross, John and Diclemente, Carlo (i)
Proust, Marcel (i)
Purcell, Henry and Mulcahy, David (i)
Ratner, Gerald (i)
Redgrave, Ann (i)
relationship management (i)
autocracy (i)
co-leadership (i)
democracy (i)
divorce (i)
fear of abandonment (i)
Holacracy (i)
Holacratic governance (i)
Holacratic process (i)
purpose-driven board, the (i)
roles and accountabilities under (i)
leadership and people skills (i)
MAP skill (i)
appreciation, effect of (i)
playback, rules of (i)
meaning and truth (i)
mergers and acquisitions (i)
‘ochlocracy’ (i)
ostracization (i)
social intelligence (i)
appreciation list (i)
appreciation process (i)
sociocracy (i)
belonging (purple) (i)
and conversations (i)
and customer service (i)
innovation (yellow) (i)
order (blue) (i)
power (red) (i)
profile variation and EL model quadrants (i)
profile variation and task (i)
social (green) (i)
survival (beige) (i)
system balance (turquoise) (i)
wealth (orange) (i)
summary (i)
team development (i)
battling experts (i)
conditions for team coherence (i), (ii)
dependent experts (i)
executive fellowships (i)
independent achievers (i)
integrated pluralists (i)
interdependent pluralists (i)
Leadership Network Analysis (LNA) (i)
levels of people leadership (i)
network analysis (i)
Organizational Network Analysis (ONA) (i)
‘systems thinking’ (i)
talented individuals (i)
Team Network Analysis (TNA) (i)
tone and body language (i)
trust (i)
delivery (i)
motives (i)
personal connection (i)
working style (i)
Rentokil Initial (i)
Ricard, Matthieu (i)
Rio Tinto (i)
Rodin, Judith (i)
Rogers, Carl (i)
Rooke, David and Torbert, William (i), (ii), (iii), (iv), (v)
Roosevelt, Eleanor (i)
Rosch, P (i)
Rosenman, Ray (i)
Rowland, Wade (i)
Ruffer Investment Hedge Fund (i)
Ryanair (i)
salespeople (i)
Sarbanes-Oxley Act (SOX) (i)
Schroder, Tony (i), (ii), (iii), (iv)
Cockerill, Harry, Schroder, Tony and Hunt, John (i)
Schwartz, Shalom (i)
Scott, Adam (i)
Sheldon, Kennon and Kasser, Tim (i)
SHIFT skill (i)
positive emotions (i)
process of (i)
‘Shirley Bassey syndrome’ (i)
Simister, Matt (i)
Sinek, Simon (i)
Skilling, Jeff (i)
Skype (i)
Sloman, Graeme (i)
Smith, Adam (i)
social intelligence (i)
appreciation list (i)
appreciation process (i)
Spiegel, David (i)
belonging (purple) (i)
and conversations (i)
and customer service (i)
innovation (yellow) (i)
order (blue) (i)
power (red) (i)
profile variation and EL model quadrants (i)
profile variation and task (i)
social (green) (i)
survival (beige) (i)
system balance (turquoise) (i)
wealth (orange) (i)
spiral dynamics (i)
Stigler, George (i)
Stogdill, Ralph and Coons, Alvin (i)
Stuppy, Bill (i)
success management (i)
aggressive leadership (i)
ambition (i)
appreciation skill (i)
appreciating yourself (i), (ii), (iii)
fixed vs growth mindsets (i)
self-criticism (i)
behaviours (i)
development ladder, the (i)
focus on (i)
Ignite cluster (i), (ii), (iii)
Imagine cluster (i), (ii), (iii)
Implement cluster (i), (ii), (iii)
Involve cluster (i), (ii), (iii)
leadership behaviour global benchmark (i)
Leadership Behaviour Profile (LBP) (i), (ii), (iii), (iv)
limitations, tackling (i)
practice time and ‘quick wins’ (i)
vs competencies (i)
coaching (i)
levels of leadership maturity (i)
conventional vs post-conventional leaders (i)
deficiency, feeling of (i)
Enlightened Leadership model (i), (ii), (iii)
AQAL model (i)
commercial performance (i)
market leadership (i)
people leadership (i)
personal performance (i)
governance (i)
momentum (i)
optimizing performance (i)
absenteeism (i)
‘good stress’ (i)
ill health (i)
perception, loss of (i)
pressure-performance curve (i), (ii)
simplification (i)
spare capacity, leaving (i)
performance appraisals (i)
purpose, finding your (i)
‘job’ vs ‘calling’ (i)
purpose, organizational (i)
strategy (i)
summary (i)
vision (i)
Talbot, Michael (i)
Taleb, Nasim Nicholas (i)
Tappin, Steve (i)
Tappin, Steve and Cave, Andrew (i), (ii)
Tapscott, Don (i)
team development (i)
battling experts (i)
conditions for team coherence (i), (ii)
dependent experts (i)
executive fellowships (i)
independent achievers (i)
integrated pluralists (i)
interdependent pluralists (i)
Leadership Network Analysis (LNA) (i)
levels of people leadership (i)
network analysis (i)
Organizational Network Analysis (ONA) (i)
‘systems thinking’ (i)
talented individuals (i)
Team Network Analysis (TNA) (i)
temporal lobe (i)
Thatcher, Margaret (i)
‘thin slicing’ (i)
thought management (i)
business ‘rules’ (i)
holographic brain, the (i)
‘cognitive blink’ (i)
and the heart signal (i)
Leadership Maturity Profile (LMP) (i)
maturity (i)
adult development frameworks (i), (ii)
moving through stages, process of (i)
rules of ‘vertical development’ (i)
SHIFT skill (i)
positive emotions (i)
process of (i)
stages of consciousness (i), (ii)
conceptual self (i)
concrete self (i)
emotional self (i)
integrated self (i)
non-dual (i)
physical self (i)
pure awareness (i)
pure being (i)
transpersonal self (i)
unity in duality (i)
summary (i)
‘triune brain’ (i)
values and beliefs, influence of (i)
Tiller, William, McCraty, Rollin and Atkinson, Mike (i)
TNT Express (i), (ii), (iii), (iv)
Todaro, Wendy (i)
Torbert, William (i), (ii), (iii), (iv)
Rooke, David and Torbert, William (i), (ii), (iii), (iv), (v)
Wilber, Ken, Cook-Greuter, Suzanne, Torbert, William and Kegan, Robert (i)
Townsend, Nick et al (i)
Treanor, Jill (i)
‘triune brain’ (i)
Twitter (i)
Tyco (i)
Umetani, Ken et al (i)
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Walsch, Neale (i)
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Watkins, Alan and Cobain, M (i)
Watkins, Alan, Young, K and Barrow, D (i)
Weakest Link, The (i)
Wealth of Nations, The (i)
Wiggins, Bradley (i)
Wilber, Ken (i), (ii), (iii), (iv), (v), (vi), (vii), (viii), (ix), (x), (xi)
Wilber, Ken, Cook-Greuter, Suzanne, Torbert, William and Kegan, Robert (i)
Woods, Tiger (i)
World Business Council for Sustainable Development (i)
World is Not Enough, The (i)
WorldCom (i)
Wozniak, Steve (i)
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Xstrata (i)
Yerkes, Robert and Dodson, John (i)
Zuckerberg, Mark (i)