Index

Abdulmtallab, Umar Farouk, 156

abuse of power, 59, 177–9

Acxiom, 19–20, 106

activists: 48, 66

behaviour of, 48–9

police surveillance of, 122

adolescents. See youth

advertising 23, 25, 27, 31, 78, 79, 98, 141, 174, 175, 190, 207, 208, 224

iAds, 90, 98

influence of, 175

personalized, 78

airports,

Alberta: Court of Appeal, 72, 199

Alberta Freedom of Information and Protection of Privacy Act, 72

algorithms, 7, 47, 50, 63, 77, 114, 159, 162, 174, 177

ALPR. See automated license plate recognition

Amazon, 61, 79, 100

analysis: of consumer behaviour, 108–9

of DNA, 222

of geolocational data, 89, 95

Android, 90, 98, 99, 140

anonymization, 76, 84, 85n4

ANPR. See automated licence number recognition

antiterrorism, 31, 36, 39, 155, 217, 228. See also counterterrorism, September 11, and terrorism

Apple, 61: geolocation, 89, 90, 98

iAds, 90, 98

iPhone, 89–91

Ping, 81

police surveillance and, 178

and PRISM, 112

privacy policy, 81

application: Banjo, 95

location-based, 90–1, 94–102, 140

McDonalds, 98–9

online, 74, 140, 168

Foursquare, 90, 95, 97

Girls Around Me, 95

Toddler Tag, 95

Twoogle Geo Search, 94

Association for Unmanned Vehicle Systems International (AUVSI), 123

AT&T, 60, 142, 143

authoritarian regimes, 66, 142

automated licence plate recognition (ALPR), 28, 72, 100–1, 133

automated licence number recognition (ANPR), 28, 100

Automated Virtual Agent for Truth Assessments in Real-Time (AVATAR), 151–2, 164

AUVSI. See Association for Unmanned Vehicle Systems International

«availability heuristic», 43

AVATAR. See Automated Virtual Agent for Truth Assessments in Real-Time

Banjo, 95

Barbie, 26, 172

BC Services Card, 138

behaviour, 167

and risk tolerance, 40, 41, 76

of activists, 48–9

consumer, 79, 224

of gamers, 24–5

influence of surveillance on, 32, 79, 84, 101

observation of, 156–7

online, 22, 27, 63, 66, 77, 84, 144, 190, 212

Bell, 142

Big Brother, Inc. (campaign), 66–7

Big Brother (metaphor), 15, 55, 68, 225

biometrics, 151–66

at the border, 151–2, 155–7

and facial features, 122

and fingerprints, 27, 117, 138

and indentification, 27, 102, 117, 118, 138–40

iris, 20, 27, 102, 138, 152, 153, 159, 162

and locating people, 89, 102

limits of, 161–2

at school, 27, 154, 160–1

technology, 20, 34, 51, 67, 135, 152–4. See also hand vascular pattern recognition

BitTorrent, 142

BlackBerry, 106

“black box”, 101

blurring of private-public sectors, 55–69

books about surveillance: fiction, 224–5

nonfiction 221–3

body. See biometrics

body scanner, 5, 12, 67, 118, 138, 162

Bonds, Stacy, 177–8

boomerang, 143–4

border(s), 6, 9, 29, 105, 115, 119, 164

agencies, 67, 116, 154

agreements, 125

biometrics at, 151–2, 155–7

Canadian, 106–9, 116–8, 144

crossing of, 115, 135, 138, 152, 159, 160

protocols, 152

Canada-US, 5, 14, 29, 47, 57, 112, 123, 125, 138, 152, 165

British Columbia Civil Liberties Association, 33, 215

British Columbia Freedom of Information and Privacy Association, 215–6

Britain, 27, 36. See also England and United Kingdom.

Cacnio, Camille, 177

Campbell, Hélène, 170, 180

Canada Border Services Agency, 57, 106, 116, 156

Canada Post, 58

Canadian Air Transport Security Authority (CATSA), 12, 116, 156, 157, 158, 164

Canadian Charter of Rights and Freedoms, 8, 184, 200, 217

Canadian Civil Liberties Association (CCLA), 33, 216

Canadian Communications Security Establishment, 111, 113

Canadian Human Rights Act, 8

Canadian Integrated Terrorism Assessment Centre, 11

Canadian Internet Policy and Public Interest Clinic (CIPPC), 11, 33, 216

Canadian Privacy Act, 83, 185

Canadian Radio-Television Telecommunications Commission (CRTC), 142

Canadian Security Intelligence Service (CSIS), 15, 56, 106

Canadian Standards Association (CSA Model Code for the Protection of Personal Information), 186

card: access control, 89, 154

BC Services, 138

Compass, 92

credit, 3, 28, 34, 55, 57, 64, 105, 108, 207, 211, 222

identity (ID), 10, 65, 67, 106, 116, 134–40, 158, 164

loyalty, 6, 29, 89

smart, 135, 138, 154–5

transportation, 94, 101

trusted-traveller, 162

cashless schools, 160–1

CATSA. See Canadian Air Transport Security Authority

Cavoukian, Ann, 13, 189

CCSE. See Canadian Communications Security Establishment

census data, 56, 71

children: protection of, 40, 41, 144, 171–3, 191, 212–3

monitoring of, 30, 47, 89–90, 154, 168, 175, 203. See also youth

CIC. See Citizenship and Immigration Canada

CIPPC. See Canadian Internet Policy and Public Interest Clinic

citizen(s): and consent, 8, 55, 57, 145

data/information collection of, 25, 57, 68, 112, 187–8

relationship between government and, 55, 59, 145, 191

engagement, 13, 35, 108, 113, 124, 152, 163, 164, 178

power of, 35, 36

and privacy protection, 8, 184–5, 188, 189, 190

and resistance to surveillance, 130, 165

surveillance by, 167–81

surveillance of, 55, 59, 60, 63, 66, 101, 112, 145. See also citizen dissent

citizen dissent, 66–7, 175

Citizenship and Immigration Canada (CIC), 116

civil liberties, 66, 139, 145, 215–9

Cold War, 110

communications: data, 57, 61, 73, 112, 140, 142

electronic, 51, 58, 60, 74, 185–6

and privacy, 57–8, 66, 212

technology, 77, 87, 96, 110–1, 114

companies: Acxiom, 19–20, 106

and personal information, 3, 9, 19, 23–4, 56, 58, 186, 197

and privacy protection, 9, 64, 130, 185–6, 213

Amazon, 61, 79, 100

Apple. See Apple

AT&T, 60, 142, 143

Bell, 142

Canada Post, 58

Distributel, 60

Eaton Centre, 130

Equifax, 64

Experian, 106

Gantz, 172

Identica, 154

InfoCanada, 106

Infonaut, 136–7

Lockheed Martin, 11, 56

Lotus Corporation, 11, 13

Maximus, 56

McDonalds, 98–9

Microsoft, 24–5, 61, 102, 112, 140

Rogers, 142

Sun Microsystems, 3, 4, 183

TekSavvy, 60

Telus, 142, 186

TransLink, 92–3

Verizon, 112, 142. See also social media

Compass card, 90

consent, 8, 42, 55–7, 62, 63, 79, 137, 145, 160, 171, 186, 197, 207–8, 212

Conservatives, 135, 144, 145

consumers, 32, 55, 79, 83, 88, 97, 125, 159, 187

advocacy, 218

behaviour, 11, 23, 224

classifying, 58, 89, 97–100, 175

surveillance of, 6, 14, 79, 106, 141, 190, 211

contracting, 11, 56, 57, 64–8, 154–6

control: border, 14, 115, 118, 119, 154

parental, 89–90, 212

social, 4, 20, 46, 101, 170, 173

cookies, 27, 81, 140, 190, 208–9

Correctional Services of Canada (CSC), 106

counterterrorism, 46, 48. See also antiterrorism, September 11, and terrorism

Court of Appeals: Alberta, 72, 199

Ontario, 202

credit-rating: agencies, 113–4, 163, 213

score, 28, 64

crime: and feelings of insecurity, 43

online predators, 114, 172

fighting/reducing, 31, 32, 46–7, 115, 122

CRTC. See Canadian Radio-Television Telecommunications Commission

CSC. See Correctional Services of Canada

CSIS. See Canadian Security Intelligence Service

cyberbullying, 212

cyberpredators. See crime, online predators

daily life, 13, 14, 31, 36, 74, 88, 129, 133, 170

data, 59

abuse of access to, 11, 59, 68, 146, 177

aggregators, 19–20, 64

breaches, 5, 34–5, 188

census, 56, 71

collected by satellites, 88, 110

circulating between private and public sector, 3, 11, 14, 55–9, 61, 64–5, 68, 72, 82, 83, 110, 114, 130

credit and, 3, 32, 57, 64, 89, 105, 108, 113–4, 163

financial; 61–3, 82, 113

geographical analysis and, 87–90, 94, 95, 97

GPS, 80, 87–8, 90, 92–5

location-based, 14, 87–103

travel, 12, 29, 68, 107–8, 118, 125, 159, 163–4

data packets, 141–3

database marketing, 15, 58, 63, 171

and social media, 15, 63, 77, 140, 171, 179

electoral list, 63

dataveillance, 20, 114

“Deep packet inspection” (DPI), 141–2

de-identification, 76

Department of Homeland Security (DHA), 6, 139

device: Android, 90, 98, 99, 140

BlackBerry, 106

and computers, 51, 75, 88, 102, 134, 202

drones, 84, 123, 125

Freedom GPS Locator Watch, 95

GPS-enabled, 88, 94, 129

iPhone, 89–91, 98, 140

mobile phone / cellphone, 75, 87–91, 93, 97, 129, 134, 140

“Nano Hummingbird”, 125

remotely piloted vehicle, 123

and touchscreens, 102

tracking, 24, 84, 88–91, 101–2, 133, 140, 142, 164, 190. See also technology

DHA. See Department of Homeland Security

deregulation, 11, 155

dignity, 64–5, 109

displacement hypothesis, 47

Distributel, 60

Dominion Bureau of Statistics, 7–8

Do Not Track (DNT) system, 190, 209

domain name, 111

DNA: collection of, 34–5, 185

as evidence, 203–4, 222

as identification, 14, 20, 34–5

DPI. see “Deep packet inspection”

“dread factor”, 43

drones, 20, 31, 67, 84, 116, 123–5

drug-sniffing dogs, 185

Eaton Centre, 130

economy, 10

financial crisis of 2008, 46

global, 31, 109, 112–4, 116, 125

market deregulation, 11

of nation-states, 111–4

personal-information, 11, 29. See also neoliberalism, stock market

EDL. See enhanced driver’s licence

Elections Canada, 63

electoral list, 63

Electronic Privacy Information Center (EPIC), 124

electronic serial number (ESN), 74

email, 25, 28, 60, 61, 74, 80, 81, 111, 112, 140, 142, 174, 190, 208–10

empowerment of individuals, 77, 215, 218

enhanced driver’s licence (EDL), 138, 139

England. See Britain and United Kingdom (UK)

e-passport, 138

Equifax, 64

errors: biometric, 151, 161

surveillance system, 32, 102, 187

ESN. See electronic serial number

espionage, 20, 105, 112

ETSI. See European Telecommunications Standards Institute

EU. See European Union

Europe, 10, 61, 63, 110, 191

European Telecommunications Standards Institute (ETSI), 114

European Union (EU), 60, 117, 119

Experian, 106

experts: biometric technology, 164

forums of, 114

perception of risk, 44, 47

Facebook, 3, 7, 9, 11, 20, 22, 24, 25, 45, 55, 77, 79, 80, 94, 95, 97, 98, 107, 112, 129, 140, 168, 169, 170, 172–6, 187, 212. See also social media

facial recognition, 7, 29, 77, 94, 102, 117, 129, 138, 140

Factual Informative Spy Handbook, 173

fear, 12–3, 39, 42–3, 101, 110, 119, 171, 172

fibre-optic cables, 66, 141

fibre-optic splitter, 60, 143

FIFA World Cup, 121, 122

financial crisis of 2008, 46

Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), 61–2, 64

fingerprints, 14, 20, 27, 29, 57, 82, 102, 117, 138, 154, 158, 159, 160, 164

Flickr, 80

FLIR. See forward-looking infrared

Foreign Intelligence Security Act (FISA), 60, 143

forward-looking infrared (FLIR), 185

Foursquare, 90, 95, 97

Frame Relay Forum, 114

fraud, 13, 34, 42, 170, 173, 209

prevention, 63

Fredericton High School (NB), 160

Freedom GPS Locator Watch, 95

freedom of information, 8, 55, 72, 82, 200, 215

free-trade, 11, 118. See also North American Free Trade Agreement

G20 summit, 43, 43, 48–9, 68, 114, 121–2, 178

Galileo system, 63, 88

gaming (video), 24–5

Gantz, 172

GAO. See Government Accountability Office

genetics. See DNA

geolocation, 89–102

Girls Around Me, 95

globalization: and abuse of power, 178

of governments, 9, 110–7

of norms, 113, 125

and perceptions of risk, 43

of regional interests, 110–1

of surveillance, 14, 105–28

of technology, 106–7, 110, 114–5, 125

Globalization of Personal Data (GDP) Project, 9

Glympse, 96

Gmail, 25

Google, 5, 6, 15, 60, 61, 75, 80, 112, 140, 175

Google Glass, 90, 102

Google Now, 90

Google Street View, 25–6

Government Accountability Office (GAO), 123

Halifax port workers, 154–5, 158

hand vascular pattern recognition (HVPR), 154–5

Harper, Stephen, 46, 118

Harris, Mike, 135

hate campaign, 177

health: information, 34–5, 42, 76, 135, 136–7, 140, 197, 198

insurance, 34, 42, 56, 140

SARS, 136

Highway 407, tolls, 100

HospitalWatchLive, 136–7

Household Marketplace, 11

HVPR. See hand vascular pattern recognition

iAds, 90, 98

IAPP. See International Association of Privacy Professionals

ICANN. See Internet Corporation for Assigned Names and Numbers

ICAO. See International Civil Aviation Organization

ID. See identification

Identica, 154

identification (ID): driver’s licence, 14, 55, 67, 71, 135, 138, 139, 140

passports, 5, 9, 14, 27, 105, 108, 117, 120, 135, 138, 140, 158, 160, 162, 163

identity authentication, 81, 138, 153–5, 159–60

identity theft, 212, 213

IMEI. See International Mobile Equipment Identity

IMF. See International Monetary Fund

InfoCanada, 106

Infonaut, 136–7

information technology (IT), 7

and client relationships, 13, 34, 79, 91, 113, 144, 145

and FINTRAC, 61, 62, 64

and geography, 87–90

and globalization, 9, 105, 111, 116

and politics, 11, 161, 162, 164, 165, 184, 192

Instagram, 80, 174. See also social media

insurance companies, 42, 62

International Association of Privacy Professionals (IAPP), 188

International Civil Aviation Organization (ICAO), 138

International Mobile Equipment Identity (IMEI), 74

International Monetary Fund (IMF), 111–2

Internet Corporation for Assigned Names and Numbers (ICANN), 110

Internet protocol address: decoding, 74

definition of, 59

as personal information, 75–6, 80–1

Internet service provider (ISP), 13, 59, 60, 74–5, 80, 114, 140, 141, 142, 144

Internet exchange points (IXPS), 141

IP address. See internet protocol address, IPC. See Ontario Information Privacy Commission

iPhone, 89–91

iris, 20, 27, 102, 138, 152, 153, 159, 162

ISP. See Internet service provider

Israel: partenership with Canada, 106

use of drones/UAVs, 123

IT. See information technology

IXPS. See Internet exchange points

Joint Uninhabited Surveillance and Target Acquisition System (JUSTAS), 116

Josephs, Adam, 178–9

Klein, Mark, 143

La ligue des droits et libertés, 217

laws and regulations: Bill C-12, 35

Bill C-30, 13, 144, 192

Canada’s Election Act, 63

Canadian Charter of Rights and Freedoms, 8, 184, 200, 217

Canadian Human Rights Act (1977), 8

Canadian Standards Association (CSA Model Code for the Protection of Personal Information), 186

effectiveness of, 66, 131, 145, 187

Foreign Intelligence Security Act, 60, 143

Omnibus Crime Bill, 58

Ontario Information Privacy Commission, 8

Personal Health Information Act (PHIPA), 35, 137

Personal Information Protection and Electronic Documents Act (PIPEDA), ), 8, 35, 82, 83, 130, 145, 186

Privacy Act (Canada, 1982), 8, 83, 185

Privacy Act (US), 117

Proceeds of Crime and Terrorist Financing Act (2000), 61

Protecting Children from Internet Predators Act, 144

Québec Charter of Human Rights and Freedoms, 8

Transport Canada’s Marine Transportation Security Act, 154

USA Patriot Act, 144

law enforcement: access to data, 9, 13, 57–8, 60–1, 71, 77, 89, 123, 141, 144, 152, 161

life insurance, 42, 62

Lockheed Martin, 11, 56

London, England, 50, 107

Lotus Corporation, 11, 13

MAC. See media access control

Maclean’s, 106

magazines and newspapers: Maclean’s, 106

News of the World, 134

Manhattan Project, 162

markets, global, 114, 123

Maximus, 56

McDonalds application, 98–9

McNealy, Scott, 3, 183

media access control (MAC), 74–6

MediaSmarts, 171–3, 191, 212

mega-events, 68, 116, 121–3

metadata, 81, 112, 142

and mass surveillance, 112

Microsoft, 24–5, 61, 102, 112, 140

Middle East, 28, 142

military, 11, 68, 88, 110, 116, 123–5, 160

MIN. See mobile identification number

mini-UAVs or MAVs, 124

mobile identification number (MIN), 74

mobility: of devices, 75, 164

of people, 97, 116, 120, 159, 164

money laundering, 61, 64

movies, 205–6

NAFTA. See North American Free Trade Agreement

National Highway Traffic Safety Administration (NHTSA), 101

National Research Council (US), 153, 161–2

National Security Agency (NSA), 20, 60, 105, 111–3, 141, 142, 143

“Nano Hummingbird”, 125

neoliberalism, 11, 12

Netsweeper, 142

network: cellphone, 87, 88

ECHELON, 111

surveillance, 31, 56

neutrality, 152

News of the World, 134

“New Transparency, The”, 4

Nexopia, 80

NEXUS, 29, 159

NHTSA. See National Highway Traffic Safety Administration

no-fly list, 6, 28, 63, 83, 117, 125, 156, 161

norms, globalization of, 113, 125

North American Free Trade Agreement (NAFTA), 118

NSA. See National Security Agency

Obama, Barack, 66, 118, 178

OC Transpo, 50

Office of the Privacy Commissioner of Canada, 8, 34, 130, 157, 209, 213

Officer Bubbles, 206–7

Onstar, 100

Ontario: Court of Appeals, 199, 202

driver’s licence, 135, 138

Information Privacy Commission (IPC), 8

OpenMedia.ca, 218

Oppenheimer, J. Robert, 162

orbital space, 110

organizations: Association for Unmanned Vehicle Systems, 123

British Columbia Civil Liberties Association, 33, 215

British Columbia Freedom of Information and Privacy Association, 215–6

Canadian Radio-Television Telecommunications Commission (CRTC), 142

Correctional Services of Canada (CSC), 106

Department of Homeland Security (DHA), 6, 139

Elections Canada, 63

Electronic Privacy Information Center, 124

InfoCanada, 106

International Association of Privacy Professionals, 188

International Monetary Fund (IMF), 111–2

Internet Corporation for Assigned Names and Numbers, 110–1

National Highway Traffic Safety Administration (NHTSA), 101

National Security Agency (NSA), 20, 60, 105, 111–3, 141, 142, 143

Passport Canada, 27, 138

Privacy International, 66–7, 191

Rocky Mountain Civil Liberties Association, 219

Royal Canadian Mounted Police (RCMP), 6, 29, 48, 61, 62, 63, 72, 106, 116, 119, 123, 155, 185, 203

Transport Canada, 118, 154

Transportation Security Administration (TSA; US), 63, 118

University of Arizona, 151

World Health Organization (WHO), 111

Ottawa-Carleton District School Board, 40, 42

outsourcing, 56, 63. See also contracting

passenger(s), 116, 156–7

passenger name records (PNRS), 63, 67, 117

PbD. See Privacy by Design

personal identification, 76

personal information: collection of, 3–6, 8–9, 14, 19, 20, 22, 23, 35, 42, 55, 57, 61, 68, 72, 73, 75–7, 79–81, 84, 92, 100, 107, 112, 114, 117, 118, 130, 132, 135, 137, 171, 173, 175, 186, 187, 189, 190, 197–9, 207, 209, 210, 216

economy of, 11, 29

errors, 79, 187

financial, 61–3, 80, 82, 113, 197–8, 213

government protection of, 8, 117, 187, 190

and hard drives, 20

media access control (MAC), 74–6

and memberships, 29, 58. See also loyalty cards

and national security, 5, 9, 10, 20, 22, 60

online, 3, 9, 22, 24, 59, 71–8, 81, 84, 140, 145, 171, 173, 175, 207–13

protection of, 8, 35, 72, 110, 117, 137, 145, 184, 186, 187, 198, 208

sensitive, 186, 197

sorting of, 6, 7

treatment of, 81, 186

and user-generated content (UGC), 79. See also data, facial recognition, and Internet protocol (IP) address

Personal Information Privacy and Electronic Documents Act (PIPEDA), 8, 35, 82, 83, 130, 145, 186

PETS. See privacy-enhancing technologies

phishing, 209–10

Ping, 81

PIPEDA. See Personal Information Privacy and Electronic Documents Act

Plenty of Fish, 80

PNRS. See passenger name records

police, 4, 5, 12, 13, 32, 34, 35, 48, 57, 59, 68, 73, 89, 97, 100, 106, 108, 114, 115, 117, 119, 122–5, 133, 140, 144, 145, 155, 167, 168, 170, 175–9, 183–5, 189, 190, 201, 203, 206

behaviour of, 168, 179

policy-laundering, 138, 147n9

PRISM, 112

privacy: bodily, 118, 155–7, 161, 164, 184–6, 201

and commercial interests, 9, 64, 130, 185–6, 186, 213

and communication, 57–8, 66, 212

and jobs, 173, 177

law. See laws and regulations

loss of, 3, 4, 183

online, 76, 84, 145, 173, 174, 190–2, 207–13

and organizations, 3, 4, 8, 13, 31, 35, 68, 71–3, 79, 82, 84, 108, 145, 173, 183, 184, 186–93, 198, 213. See also organizations

“privacy paradox”, 171

Privacy and Access Council of Canada, 218–9

protection of, 8, 35, 64, 72–3, 82, 85, 117, 130, 137, 139, 142, 145, 164, 184–7, 198, 219. See also personal information, protection of

rights, 8, 75, 77, 137, 184, 189, 190, 197, 200, 215

and sharing, 117, 141

and social media, 4, 51, 77, 79, 107, 171–7, 191, 210–2

territorial, 61, 184–5, 198

violation of, 66, 146, 185, 190

of youth, 80

Privacy and Access Council of Canada, 218–9

Privacy by Design (PbD), 155, 189

privacy-enhancing technologies (PETS), 155, 189, 192

private-public collaboration, 57–8

profiling, 4, 6, 9, 10, 30, 91, 94, 106, 114, 157, 159, 164, 171, 175, 177

programs (government): NEXUS, 29, 159

PRISM, 112

REAL-ID initiative, 140

secret surveillance, US, 112–3

Secure Flight, 63, 117

Smart Border, 47, 138

protection: of children, 40, 41, 119, 144, 171–3, 191, 212–3

against criminals, 35, 82

and Internet connections, 210–2

of passengers, 63, 117

of personal information, 8, 35, 72, 110, 117, 137, 145, 184, 186, 187, 198, 208

and privacy impact assessments, 157, 188

pseudonym, 81, 209

public: interests of the, 11, 33, 83, 100, 218

opinion, 51, 176

surveillance by, 167–80

Public Safety Canada, 106

minister of, 46, 59, 71

Québec Charter of Human Rights and Freedoms, 8

radio frequency identification tags (RFID), 5, 26n, 88, 89, 92, 101, 105, 108, 109, 117, 135, 139, 147n12

RCMP. See Royal Canadian Mounted Police

Real Time Location System (RTLS), 136

recognition: facial, 7, 29, 77, 94, 102, 117, 129, 138, 140

automated licence plate (ALPR), 28, 72, 100–1, 133

automated licence number (ANPR), 28, 100

refugees, 63, 120, 165

re-identification, 76

remotely piloted vehicle (RPV), 123

RFID. See radio frequency identification tags

rights: privacy, 75, 77, 137, 184, 189, 190, 197, 200, 215

civil. See civil liberties; organizations in defense of, 215–9

riots, Vancouver, 140, 176–7

risk: credit, 64, 83

financial, 12, 39, 43, 46, 47

management of, 5, 12, 39–40, 46, 47, 48, 50, 51, 160, 163

and phishing, 209–10

psychology of, 43

public perception of, 43, 45

and security, 5, 11, 12, 14, 39–51, 116, 156, 157, 160, 163

statistics, 12, 40, 41, 44, 45, 46, 47

risk-oriented society, 40, 42, 45–50

Rocky Mountain Civil Liberties Association, 219

Rogers, 142

routing, 97, 142, 143

“boomerang”, 143

Royal Canadian Mounted Police (RCMP), 6, 29, 48, 61, 62, 63, 72, 106, 116, 119, 123, 155, 185, 203

RPV. See remotely piloted vehicle

SARS. See Severe Acute Respiratory Syndrome

satellites, 88, 110

scanners: back-scatter X-ray, 118

body, 5, 12, 67, 118, 138, 162

schools, 12, 26, 28n, 41, 65, 154, 160–1, 169, 191

Secure Flight, 63, 117

security: airport, 6, 8–9, 12, 28, 29, 30, 105, 116, 118, 155–60, 164

border, 5, 6, 9, 29, 67, 105, 106, 116–8, 125, 138–9, 154–60, 162, 164, 165

at mega-events, 68, 116, 121–3

national, 5, 9, 10, 20, 22, 60

and risk, 5, 11, 12, 14, 39–51, 116, 156, 157, 160, 163

and societal norms, 125, 191

in urban space, 12, 67, 115, 122, 133

and visibility, 159, 160. See also organizations

self-censorship, 32

September 11th (9/11) attacks, 12, 13, 20, 28, 39, 40, 44, 45, 47, 50, 66, 67, 118, 138, 155, 157, 163

and airport security, 12, 28, 155

and antiterrorism, 138, 155

and biometrics, 155, 157

repercussions of, 28, 50, 66, 118

and national security, 12–3, 20, 40, 118, 138, 163. See also terrorism

services: cloud-computing, 60, 61, 145

commercial, 11, 57, 141

government, 57, 135, 163

location-based, 89, 94, 95, 97, 101

remote computing, 60

Severe Acute Respiratory Syndrome (SARS), 136–7

Smart Border Declaration and Action Plan, 138

Snowden, Edward, 60, 112

social media, 8, 9

and categorization, 4, 6, 95, 174, 175. See also sorting, social

critics of, 59, 174, 191

and criminal justice, 176

and citizen surveillance, 168–81

Facebook, Facebook, 3, 7, 9, 11, 20, 22, 24, 25, 45, 55, 77, 79, 80, 94, 95, 97, 98, 107, 112, 129, 140, 168, 169, 170, 172–6, 187, 212

Flickr, 80

Google+, 80, 97

and institutional surveillance, 171, 174–81

Instagram, 80, 174

and law enforcement, 77

online surveillance, 9, 77, 168, 170–80. See also Stop Online Spying

Plenty of Fish, 80

and privacy protection, 8, 9, 107, 171–3, 210–1

and self-censorship, 32

Twitter, 45, 48, 51, 60, 94, 107, 168

user-generated content, 79

and youth, 171–3, 191

Zynga, 80.

social networking site (SNS), 79–81, 95, 98, 170

society: Big Brother (metaphor), 15, 55, 68, 225

and censoring the Internet, 142

“dread factor”, 43

hate campaign, 177

public-private collaboration, 57–8

self-censorship, 32

transparency, 4, 34, 37, 125, 146, 177, 184, 192. See also citizens

software, 6, 27, 29, 56, 58, 66, 77, 101, 107, 111, 140, 208, 209, 210, 211, 212

sorting: of people, 97, 135

social, 4, 6, 7, 10, 12, 47, 50

Special Purpose Embodied Conversational Intelligence with Environmental Sensors (SPECIES), 151–2

stocks, 62, 63, 188

StartPage, 209

Stop Online Spying (coalition), 59, 145, 191

Stoddart, Jennifer, 106, 113, 187

Stupid Security Awards, 191

subscribers, access to data of, 13, 72–4, 144

Sun Microsystems, 3, 4, 183

Sun-TV, 45

Supreme Court of Canada, 185

surveillance: border-crossing, 14, 105, 116–8, 120, 152, 160

of citizens, 55, 59, 60, 63, 66, 101, 112, 145

definition of, 6

everyday, 14, 21, 67, 89, 125, 129–46

hierarchical nature of, 47–8

infrastructure, 7, 10, 36, 119

institutional, 63, 113, 171, 174–81

location-based, 14, 87–102

mass, 4, 21, 112, 192

online, 13, 134, 145, 170–80, 190–2, 212. See also Stop Online Spying

secretive (in US), 112–3

surveillance cameras. See video surveillance cameras

Tapscott, Dan, 4

technology: and authentication, 153–5, 161

biometrics, 20, 34, 51, 67, 135, 152–4

“black boxes”, 101

Google Glass, 90, 102

neutrality of, 152

privacy-enhancing technologies (PETS), 155, 189, 192

satellites, 88, 110

and mega-events, 68, 116, 121–3

vehicle navigation services, 88. See also algorithms, data, and devices

TekSavvy, 60

telecommunciation systems, 112, 114, 144

telephones, 58, 74, 87, 111, 114, 172

cellphone, 75, 87–91, 93, 97, 129, 134, 140

smartphones, 20, 22, 27, 28, 51, 102, 132, 134, 140, 168, 190, 202

tracking, 27, 88, 101, 112, 136, 140

Telus, 142, 186

terrorism, 31, 36, 40, 43, 46, 50, 61, 64, 112, 122, 157, 163. See also counterterrorism, September 11, and antiterrorism

Toddler Tag, 95

Toronto, 178

automated tolls on highway 407, 100

SARS outbreak, 136

surveillance cameras, 48–9, 122, 130

tracking: of children, 11, 90

of devices, 24, 84, 88–91, 101–2, 133, 140, 142, 164, 190

global, 108, 112, 117

of people, 3, 6, 32, 42, 89, 101, 102, 117, 136–7

transactions, 28, 50, 61, 62, 68, 80, 82, 105, 125, 134, 135, 160

TransLink, 92–3

transparency, 4, 34, 37, 125, 146, 177, 184, 192

Transport Canada, 118, 154

Transportation Security Administration (TSA), 63, 118

travel, 5, 27, 29, 31, 44, 50, 56, 159. See also airports and mobility

Twitter, 45, 48, 51, 60, 94, 107, 168. See also social media

Twoogle Geo Search, 94

UAV. See unmanned aerial (or air) vehicle

UGC. See user-generated content

undocumented migrants, 115, 119–20

unmanned aerial (or air) vehicle (UAV), 122–6

United Kingdom: and crime-fighting, 32, 115

surveillance cameras in, 32, 34, 133

use of drones, 123. See also England and Britain

United Nations (UN), 119, 120, 121

United States (US): agreements with Canada, 11, 117–8, 165

monitoring of personal information, 8, 60, 105, 117

orbital space, 110

passports, 5, 14, 138

perception of risk, 43, 45

secret surveillance, 112–3

use of biometrics, 118, 155, 162, 165

use of drones, 123

University of Arizona, 151

US Customs and Border Protection, 123

user-generated content (UGC), 79–81

Vancouver: Compass card, 92

Olympic games, 68, 122

riots of 2011, 140, 176

Vancouver Public Space Network, 219

vehicles: navigation systems, 88

remotely piloted (RPVs), 123

unamanned aerial/air (UAVs), 122–6. See also drones

Verizon, 112, 142

video surveillance cameras, 20, 45, 48, 84, 106–8, 114–5, 122, 130–3, 178

in the street, 130–1

visibility: and policing, 176, 179

and social media, 172–4, 176–7, 179

Web. See Internet

websites, censoring of, 142

Western Hemisphere Travel Initiative (WHTI), 138

WHO. See World Health Organization

WHTI. See Western Hemisphere Travel Initiative

Winkels, Courtney, 178

wiretapping, 183

warrantless, 142

by the NSA, 112–3

workplace surveillance, 21, 129, 132, 134, 154–5, 168

World Health Organization (WHO), 111

World War II, 175

Xbox, 24–5

youth, 21–31, 80, 169–70, 171–3

and risk, 47

YouTube, 79, 98, 177–8. See also social media

Zuckerberg, Mark, 3, 4

Zynga, 80