Getting Web Space

All you need to achieve Web superstardom is a domain name and a small amount of space on a Web server. There's no one-size-fits-all solution when it comes to finding a Web host. Instead, you choose the right hosting company based on your budget, what you want your Web site to be able to do, and your own capricious whims (let's face it—some Web hosting companies just have way cooler names than others).

Finding the right Web host can take a bit of searching, and it may require making a few phone calls or some browsing around the Web. Before you start tapping away, it helps to take a look at the big picture.

Nowadays, Web hosting packages come in three main flavors:

Web hosting packages usually charge a monthly fee. For basic Web hosting, this fee starts at the reasonable sum of $5 to $10 per month. Of course, it can escalate quickly, depending on what features you want.

Before you decide on a Web host, ask yourself one important question—what features do you need? Web hosts are quick to swamp their ads and Web sites with techie jargon, but they don't tell you which services are truly useful. Here's a quick overview that describes what Web hosts sell and what you need to know about each offering. If you'd like to keep track of which features you need, there's a Web host checklist you can fill out on A Web Host Checklist, or you can download it from the Missing CD page at www.missingmanuals.com.

Web space. 20 MB is acceptable if you're getting free Web space from your ISP. If you're paying a monthly fee for Web space, you'll almost certainly get hundreds of megabytes or more. This is far more than you'll ever be able to use, even if you want to include photos, audio, or other large files. Many Web hosts offer gigabytes of space, knowing that almost no one has the time to upload that much information.

Bandwidth. You don't need much. 1 GB works for most text-centric Web sites, but look for 5 GB or more if you want to provide large files or are expecting to create a popular Web destination. See the box on A Web Host Checklist for tips that can help you estimate your bandwidth requirements.

Domain name. This is your identity—www.You.com. Ideally, your Web host will throw in the domain name for free.

Email addresses. These go with the domain name. Look for at least one POP mailbox. It's better to have five or more, because it lets you give separate email addresses to family members, or use them for different purposes. Also look for Web-based access to your email.

FTP access. This lets you easily upload your files.

Tech support. The best companies provide 24-hour tech support, ideally through a toll-free number or a live chat feature that lets you ask a tech support person questions using your browser.

Server-side scripts. Although Web server programming is too complex for most ordinary people, this feature gives you some room to grow. If your Web site supports a server-side programming technology (like CGI, ASP, or ASP.NET), you could conceivably take someone else's script and use it in your Web pages to carry out an advanced task, like collecting visitor information with a form (XHTML Forms).

FrontPage extensions. If you create your Web site with Expression Web (the successor to FrontPage), you can use FrontPage server extensions to get a few extra frills. For example, FrontPage server extensions include server-side scripts that count the number of visitors to a certain page and let visitors upload files to the Web server.

Now that you have your requirements in mind, it's time to start shopping for a Web host. The following sections take you through your options.

Technically, any company that provides Web space is a Web host, but there's a class of companies that specialize in Web hosting and don't do anything else. You can find these companies all over the Internet, or in computer magazines. The disadvantage is that Web hosting companies always charge by the month. You won't get anything for free.

The sad truth is that it's almost impossible to research Web hosting companies online, because the Web is swamped with more advertisements for Web hosting than for cut-rate pharmaceuticals. Fortunately, there are many good choices.

Table 3-1 lists just a few good ones to get you started. If you're curious, be sure to check out these Web sites and start comparison shopping.

It's quite difficult to find honest Web host reviews on the Web. Most Web sites that claim to review and rank Web hosts are simply advertising a few companies that pay for a recommendation. Popular computer magazines like PC World and PC Magazine haven't reviewed Web hosts in years, because a thorough analysis of even a fraction of the Web hosts that exist would require a massive amount of manpower. Their old reviews aren't much help either, because the quality of a Web hosting company can change quickly.

However, the Web isn't completely useless in your Web host hunt. You can get information about Web hosting companies from a Web discussion board where people like you chat with more experienced Web hosters. One of the best is WebHostingTalk, which you'll find at http://tinyurl.com/5zffwp/. The WebHostingTalk discussion board is particularly useful if you've narrowed your options down to just a few companies, and you'd like to ask a question or hear about other people's experiences. If you want to continue with still more research, check out www.consumersearch.com/www/internet/web-hosting/review.html, which does a respectable job of pointing out more discussion boards and a few Web sites with general Web hosting advice.

As you consider different Web hosting companies, you need to sort through a dizzying array of options on different Web sites. In the following sections, you'll learn how to dig through the marketing haze and find the important information on the Web sites of two Web hosting companies.

Figure 3-10 shows how you can assess the home page for the popular Web hosting company Aplus.Net. The company offers dedicated servers, standard Web hosting, domain name registration, and Web design services. All four options are designed to help you get online, but the Web hosting option is what you're really looking for.

There's a lot of information packed into this page. Click the Web Hosting heading to find out about the hosting plans that Aplus offers (). In the top-right corner of the page, you'll find toll-free numbers and a Chat Now button. Click this, and a chat window appears where you can type your question to an Aplus technician and get an immediate answer. If you're serious about signing up with Aplus, it's a good idea to give both these options a try so you can evaluate its technical support.

Figure 3-10. There's a lot of information packed into this page. Click the Web Hosting heading to find out about the hosting plans that Aplus offers (Figure 3-11). In the top-right corner of the page, you'll find toll-free numbers and a Chat Now button. Click this, and a chat window appears where you can type your question to an Aplus technician and get an immediate answer. If you're serious about signing up with Aplus, it's a good idea to give both these options a try so you can evaluate its technical support.

The dedicated server option is a premium form of Web hosting. It means that your Web site runs on its own server, a separate computer that doesn't host anyone else's site. This is primarily of interest to large business customers with high-powered sites that chew up computer resources. Most personal and small-business Web sites run on shared servers without any noticeable slowdown.

The domain name registration option is for people planning to reserve a name for future use. You'll get one as part of your Web hosting package when you sign up. And the Web design option is mainly of interest to XHTML-phobes. It lets you pay a Web design team to craft all the XHTML pages and graphics for your Web site. But where's the fun in that?

The choices don't end there. Figure 3-11 shows you the range of Web hosting plans you can choose from. As with most Web hosts, you can do perfectly well with the cheapest plan that Aplus provides. But there's another wrinkle—not only can you choose the type of plan, you can also pick the type of operating system used on the server where your Web site lives. Unless you're a programmer planning to create software that runs on the server, there's no reason to care what type of operating system runs on the server. Assuming the hosting company does its job and distributes the Web sites they host over multiple computers, your site will be just as fast and reliable on any operating system. Think about it this way: When was the last time you asked yourself what operating system runs eBay (Windows) or Amazon (Linux)?

Overall, the Aplus.Net search turned up a solid offer at a fair price. Discerning Web shoppers may be hoping to save a few dollars or get a little more space.

Figure 3-12 shows another Web hosting company—Brinkster. Brinkster's target audience includes personal Web site creators, small businesses, and developers, rather than large institutional customers. As a result, you just may find a better deal for your Web site.

Now that you've taken a tour of two Web hosting company's sites, you're ready to evaluate some more. Or, if you're really impatient, you can set up your site using one of the hosting companies you've seen. It doesn't take anything more than a couple of mouse clicks, and you'll be online in only a few hours.

Not yet swayed by any of the hundreds of Web hosting companies on the Web? Not tempted by the offer of a little Web space from your ISP? If you're hoping to save a monthly fee at all cost, there is a solution, but it may not be worth the aggravation.

The Web has a significant number of free Web hosts. Free hosts are companies that give you a small parcel of Web space without charging anything. Sometimes it's because they hope to get you to upgrade to a cost-based service if you outgrow the strict limitations of the free package. Other times, they may just be interested in advertising revenue. That's because some free Web hosts force you to include an obnoxious ad banner at the top your Web pages.

Before you sign up for a free host, familiarize yourself with some of the headaches you can face:

Despite all these possible problems, many thrifty wallet-watchers swear by their free Web hosts (and the $0/month price tag). If you have the time to experiment, and your business doesn't need rock-solid reliability and an immediate Web presence, you might want to try out a few. Check out www.free-webhosts.com/user_reviews.php for a huge catalog of free Web hosts, which painstakingly details the space they give you and the conditions they impose. You'll also find thousands of user reviews. However, keep in mind that some free Web hosts may pad the rankings with their own reviews, and any free Web host can suddenly change its offerings.