Contents

Introduction by Patrick Dunne

Understanding the organisation

Understanding organisational culture

Charles Handy: understanding the changing organisation

Understanding management styles

Understanding leadership styles

Henry Mintzberg: a great generalist

Strategic analysis

Stakeholder analysis and management

Gathering competitive intelligence

Michael Porter: what is strategy?

Performing a SWOT analysis

Carrying out a PEST analysis

Market analysis: researching new markets

Using scenarios

Strategic risk management

Developing and implementing strategy

Producing a corporate mission

Corporate values

Igor Ansoff: father of corporate strategy

Developing strategy

Setting objectives

Implementing strategy

Gary Hamel: the search for a new strategic platform

The role of the board in strategy

Brainstorming

Making rational decisions

Measuring and evaluating strategy

Introducing performance measurement

Implementing the balanced scorecard

Robert Kaplan and David Norton: the balanced scorecard

Strategic options

Choosing a growth strategy

Mergers and acquisitions

Strategic partnering

Developing new products

Deciding whether to outsource

Using consultants

Acknowledgements

Index