Figure Steps to High ACE Organization
The last section introduced the first three steps to creating a high ACE organization: education and awareness, leadership actions, and managerial behaviors.
In this next section, I will discuss key measurement issues (see Figure Chapter 7 will address how ACE can be measured and present the drivers and enablers of high ACE. You will have an opportunity to review a representative sampling of ACE survey questions and more detailed examples of what ACE might look like in your organization. These examples should enable you and your senior executives to see how to look beneath the surface to determine the talent health of your organization and provide an approach to help develop your organization’s managers.
Chapter 8 will address the issue of creating a talent scorecard embedded in the strategy of the organization. How does talent relate to financial performance, customer, productivity, and other significant outcomes? If done right, a talent scorecard can become an intelligence system for your organization that will include both leading and lagging indicators of success. In this chapter, I will discuss how ACE, as a surrogate for talent optimization, can be used as part of this intelligence system.