Table of Contents

1. COVER
2. FOREWORD
3. ACKNOWLEDGMENTS
4. ABOUT THE AUTHORS
5. INTRODUCTION: WORKING AT THE INTERSECTION OF TEACHING AND BUSINESS
   1. Learning (for a New) Now
   2. From Business and Teaching to Business Is Teaching
   3. Make Yourself Clear
6. PART 1: AUTHENTICITY
   1. 1 Pursuing Win‐Win‐Win Scenarios
      1. Add Yourself to the Situation
      2. Bust Up Bias to Build Understanding
      3. Win‐Win‐Win
   2. 2 Recovering Human Judgment
      1. Slow Down to Make Room for Learning
   3. 3 Recovering Choice in Human Interactions
      1. Move As the Line Moves
      2. Grow the Potatoes
   4. 4 Adjusting to Hear and Be Heard
      1. Close the Communication Loop
      2. Deliver Your Message
      3. Seek Full Enrollment
      4. Calibrate for the Familiar
   5. 5 Respecting the Game
   6. MAKE YOURSELF CLEAR WITH AUTHENTICITY
7. PART 2: IMMEDIACY
   1. NOTE
   2. 6 Leveraging Momentum and Context
      1. Interrupt Interruptions
      2. Adjust for Others
   3. 7 Generating Immediacy for Others
   4. 8 Rebuilding Teaching around Immediacy
      1. Think Like the Best Teachers
      2. Ask More of the Student
      3. Make It Messier
   5. 9 Rebuilding Training around Immediacy
      1. Train People to Be Immediate
      2. Make Room for More Learning
   6. 10 Communicating with Immediacy
      1. Train Systems to Be Immediate
      2. Ignore Immediacy at Your Own Peril
      3. Communicate in Immediate Environments
      4. Manage Crises Born of Immediacy
   7. 11 Selling with Immediacy
      1. Use Feedback to Extend Your Platform
   8. 12 Getting Immediacy Right
   9. MAKE YOURSELF CLEAR WITH IMMEDIACY
8. PART 3: DELIGHT
   1. 13 Identifying the Conditions for Delight
      1. Begin Again with Immediacy and Authenticity
      2. Identify Those Who Are Bored or on Autopilot, Frustrated or Fearful
   2. 14 Offering Choice
      1. Choose Your (or Their) Own Adventure
      2. Mimic the Real World
   3. 15 The Power of Engagement
      1. Deepen Their Experience
      2. Choose the Uncommon Way Forward
   4. 16 Novelty Is Not Your Friend
      1. Remember This Formula: Novelty + Neutrality = Not Okay
      2. Follow Resnick's Roadmap
   5. 17 Boredom Is Not Your Enemy
      1. Search for Meaning and Help Others Find It
      2. Remember This Formula: Novelty + Trajectory = Okay
   6. 18 The Unit of Delight
      1. Add Dimensions of Delight
      2. Offer the Private Plane, Not the Bus
      3. Creep alongside Your Mission
   7. 19 After Delight
      1. Work toward Good Homework
      2. Plan for Retrieval and Personal Relevance: Part 1
      3. Plan for Retrieval and Personal Relevance: Part 2
   8. 20 An Invitation
   9. MAKE YOURSELF CLEAR WITH DELIGHT
9. CONCLUSION: CLOSING THE CLASS
   1. Think Like a Teacher
   2. Make Yourself Clear
   3. Teach
10. AFTERWORD: HOW WE DESIGNED THIS READING EXPERIENCE
    1. Scholarly Practices
    2. Educational Research Practices
    3. Primary Roles
    4. Paths
    5. Instructor Evaluation
11. REFERENCES
12. INDEX
13. END USER LICENSE AGREEMENT

Guide

1. Cover
2. Table of Contents
3. Begin Reading