CONTENTS

Foreword by Joseph Grenny, coauthor of Crucial Conversations, Crucial Accountability, and Influencer

Introduction: The Impact Challenge: How Three Interdependent Mindsets Drive Impact

1. Taking Action and Driving Decisions: What’s the Problem?

2. The Empowered Mindset: How to Be More Empowering

3. The Empowered Mindset: How to Be More Empowerable

4. Choosing to Do the Right Thing for Your Real Team: What’s the Problem?

5. The Alignment Mindset: How to Choose to Do the Right Thing for Your Real Team

6. Partnering in and Across Teams: What’s the Problem?

7. The Collaboration Mindset: How to Partner in and Across Teams to Achieve Goals

8. Assessments and Your Impact Score: How to Determine Your Impact Score, for Yourself and Your Organization

9. Making It Real: How to Turn Insights into Action

10. Dealing with Tough Challenges and Situations

11. A Final Message

Acknowledgments

Additional Resources