Preface: scaring the pants off of everybody
Introduction: how a specialist came to be this generation’s generalist architect
4 Superusers’ value proposition
5 Hiring (and poaching) Superusers
6 Engaging (and retaining) Superusers
Managing and leading Superusers
7 The career path not taken: the Superuser risk journey
8 Design technologists as digitally savvy designers