The world has changed drastically over the past decade. The internet has played a huge part in that change, making the world more accessible to anyone of any age, race, or gender, wherever they live. From entertainment to education and from shopping to dating, the internet has provided an entirely new virtual world for everyone to enjoy. But it has also opened the door to criminals.
The internet is a breeding ground for murderers, kidnappers, child predators, scam artists, terrorists, hackers, and other criminals. In fact, the Federal Bureau of Investigation (FBI) Internet Crime Complaint Center found that in 2011 a record-setting 314,246 fraud complaints were filed, a 3.4 percent increase from 2010, with a monetary loss for victims at a staggering estimate of $485.3 million, almost double from the previous year. The complaints filed included FBI-related scams as the No. 1 complaint, followed by identity theft, advance fee scams, nondelivery of merchandise and/or payment, overpayment of services, work-from-home scams, FBI impersonation scams, and loan intimidation scams.
Psychologists have argued for years about what makes a criminal tick. Why do criminals scam people? Why do criminals kill people? Why do they threaten, abuse, rape? The list goes on and on.
Some blame it on a bad childhood or a mental illness; others claim it’s the environment they grew up in. But it all comes down to this: No one can explain why some people become criminals, especially those who have absolutely no criminal past, no bad childhood, and no bad environment. Something inside of them just seems to snap.
The same applies to criminals on the internet, although some distinctions can be made.
There are scam artists who are out to get as much money as they can, who disappear and then reappear under another persona. This happens most often with online auctions, websites that offer free ads to sell items, spam (junk email) that have unbelievable products or services for sale, and the Nigerians who claim they have tons of money they want to share with you.
Then there are the people who have had relationships go sour and decide to take it out on another person online. This group includes not only ex-spouses and significant others, but family members, co-workers, fellow students, next-door neighbors, roommates—just about anyone who had a prior relationship with the victim.
Next are the cyberstalkers, who are much the same as offline stalkers: They are obsessed with their victims. You don’t have to be a celebrity to have a stalker anymore.
Then there are the organized cybercriminals, the ones who know the ins and outs of the internet and can wreak havoc on individuals, take down websites, infiltrate government computers, plant viruses, and create Trojans, causing unspeakable online torment.
The last group of cyberstalkers can only be defined as perpetrators of Internet Road Rage. On real highways, people sometimes become so angry at other drivers that they chase them and often end up causing an accident. What makes them do it? What is the trigger that makes them lose all self-control? The same thing happens on the information superhighway. These stranger-on-stranger cases can be as mundane as someone not liking another person’s username in a chat room, or getting upset because someone insulted an actor they like, or another perceived injustice. The cyberstalker taunts the user, gets a defensive reaction from the now-victim, which is perfectly normal, and then the harassment escalates. According to Working to Halt Online Abuse (WHOA), more than 30 percent of its cyberstalking cases in 2011 escalated to offline stalking.
You name it, it’s happened online, and if it hasn’t, chances are it will. Any part of the internet can be used against you. Just when you think you’ve seen it all, you’ll read or hear about a new incident that happened on the internet.
The chapters in this book cover just some of these incidents. A cyberstalker focuses his attention on an unlucky victim, one who does not even know it, in Chapter 1, “What Amy Boyer Didn’t Know Killed Her.” Love gone wrong online is detailed in Chapter 2, “Deadly Love Triangle,” followed by the story of an adulterer who sweet talks a woman (Chapter 3, “Don’t Preach to Me”) and another love story that turns into a nightmare for one woman (Chapter 4, “When Online Dating Victims Fight Back”).
A young woman is stalked online and offline by someone claiming to “love” her in Chapter 5, “Just Trying to Help a Friend,” and a famous ghost hunter becomes the target of a frenzied fan in Chapter 6, “Stalking Ghosts.” Two international stings are covered, one that nets child pornographers (Chapter 7, “How to Catch 700 Online Sexual Predators”) and another that catches online cannibals (Chapter 8, “Guess Who’s For Dinner?”). See who was “The First Internet Serial Killer” in Chapter 9. Read the story of woman targeted by a stalker across the ocean in Chapter 10, “Swedish Phishing,” and about when cyberbullies attack in Chapter 11, “Virtually Bullied to Death.”
Online videos cause chaos in Chapter 12, “YouTube as Witness,” and we learn how law enforcement uses the internet to catch criminals in Chapter 13, “They’ll Be Watching You … Online.” Chapter 14, “The Killer Inside,” delves into people who find a thrill in encouraging others to kill themselves. See how the internet wreaks havoc on the lives of several people in Chapter 15, “When Revenge and Hatred Are Fueled Online,” and finally, learn how online ads can turn deadly in Chapter 16, “Craigslist Killers."
So why do online criminals do what they do? There is no simple answer. For those people who have a criminal history, as with most scam artists, the internet is just a new medium to ply their craft. As technology changes, so do the tactics of these criminals.
Often, online criminals adapt to newer technology much more quickly than law enforcement does, which is an advantage for the criminals and a disadvantage for their victims.
Statistics show that the majority of online criminals are white-collar, do not have a criminal record, and are considered normal, everyday people. They’re married, single, divorced, or living with a significant other. They could be a lawyer, teacher, office worker, waiter, nurse, housewife, grandfather, or the kid who mows your lawn. They may be someone you never imagined could harm another person, online or off. Their neighbors usually only have good things to say about them.
I like to call this the Dr. Jekyll and Mr. Hyde syndrome. During the day, these people interact with others normally; then they go home, go online, and either have a target in mind to harass, stalk, or threaten, or they get involved in an Internet Road Rage situation.
In the old days, it would take more effort to commit a crime. You would have to actually go to a town hall or county office to get information about someone, and more often than not, you would have to pay for that information.
Today, the internet makes it so much easier to do the same thing, whether the victim is next door or in another country, and most of the time, the information is free. Once the campaign is launched against a victim, the majority of cybercriminals think they can keep their anonymity by using a free email account (such as Hotmail, Gmail, or Yahoo!) or a remailer (an online service that lets you send email messages through its website instead of through your email program), or by changing the From line in a message to an email address that doesn’t exist. But they are wrong.
It always amazes me that some people who are supposed to be mature, responsible adults lose all sense of their morals, ethics, and manners online. It’s as though they regress to grade school when bullies ruled the schoolyard. They appear to take great joy in making their victims miserable, until they get caught. When they know they can’t get away with harassment and stalking, their first reaction is usually either, “I never meant to hurt anyone” or “I didn’t mean for it to go that far.” But remember: That’s their reaction after they get caught.
I played a personal role in several of the stories in this book. As president of WHOA, I worked directly with some of the victims and was able to help them resolve situations before they escalated.
The good news is that almost all 50 U.S. states as well as many countries now have cyberstalking/harassment laws on the books. Many are also passing laws against cyberbullying, spam, and other online crimes. The bad news is that not all victims know there is help available to them if they are scammed, threatened, stalked, bullied, or harassed online.
If you don’t believe me, read the real-life stories in this book about people who have been stalked, harassed, threatened, abused, bullied, scammed, and sometimes killed—all using the internet. These people are or were just like you and me. So don’t ever say, “This will never happen to me,” because it just might.